Remote Account Manager, FinTech Growth for Builders

Jobicy; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Equity

Job summary

Flex is building the AI-native private bank for business owners. As an Account Manager, you will own a portfolio of high-growth customers, driving adoption, retention, and expansion of our financial products.

You will translate customer feedback into actionable recommendations and influence future features. You will collaborate with Sales, Product, Risk, and Operations to deliver a seamless customer experience and measurable business results.

Qualifications

• 2–5 years of experience in Customer Success or Account Management.
• Experience in FinTech, SaaS, or financial services.
• Proven ability to renew and grow an book of business.
• Excellent communication and analytical skills.

Responsibilities

• Own relationships with a portfolio of clients, ensuring onboarding and retention.
• Identify opportunities to expand product adoption and revenue.
• Analyze usage and spend to anticipate needs and reduce churn.
• Gather customer feedback to influence product direction.
• Collaborate with Sales, Product, Risk, and Operations to deliver outcomes.

Skills

Customer Success

Account Management

FinTech

SaaS

Renewals

Cross-functional

Data analysis

Tools

CRM

Job description

Flex is building the AI-native private bank for business owners. As an Account Manager, you will own a portfolio of high-growth customers, driving adoption, retention, and expansion of our financial products.

You will translate customer feedback into actionable recommendations and influence future features. You will collaborate with Sales, Product, Risk, and Operations to deliver a seamless customer experience and measurable business results.