Remote Account Manager: Consultative Sales & Growth

Northern Tool; United States; Remote; USD 30,000 - 34,000; Full time

Benefits offered by this job

Flexible schedule

Remote work

Health plans

401(k) matching

Employee discount

Paid holidays

Job summary

Northern Tool + Equipment is seeking an Account Manager to build and grow long-term customer relationships within an assigned territory through consultative selling and strong CRM discipline. This remote role emphasizes proactive opportunity management, pipeline growth, and collaboration with internal partners to deliver outcomes.

Your focus will be on understanding customer needs, driving revenue, and achieving KPIs while maintaining excellent service and accurate CRM records.

Qualifications

• 2+ years in B2B sales or account management.
• Strong relationship-building and follow-through skills.
• Ability to qualify opportunities and move conversations forward.
• Ability to manage a pipeline with accurate CRM records.
• Strong business acumen and problem-solving.

Responsibilities

• Territory and Pipeline Management: manage territory activity, qualify opportunities and maintain pipeline to support forecasting and growth.
• Customer Relationship Management: build trust-based relationships with purposeful outreach and high service levels.
• Consultative Selling: use discovery and product knowledge to align solutions with customer needs.
• Sales Performance: achieve targets by identifying incremental revenue, negotiating, and advancing opportunities.
• CRM and Data Discipline: maintain accurate customer records and insights in CRM for forecasting and follow-up.
• Product, Program and Market Knowledge: promote products, services and offers while positioning against needs and competition.
• Collaboration and Communication: coordinate with stores, care, merchandising and operations to resolve issues.
• Remote Work Effectiveness: maintain productivity and communication in a remote environment.
• Continuous Improvement: review KPI performance and implement action plans.

Skills

Customer relationship

Consultative selling

Active listening

Forecasting & CRM

Education

College degree

Tools

CRM software

Microsoft Office

Job description

Northern Tool + Equipment is seeking an Account Manager to build and grow long-term customer relationships within an assigned territory through consultative selling and strong CRM discipline. This remote role emphasizes proactive opportunity management, pipeline growth, and collaboration with internal partners to deliver outcomes.

Your focus will be on understanding customer needs, driving revenue, and achieving KPIs while maintaining excellent service and accurate CRM records.