Remote Account Manager, Commercial Lines (P&C Licensed)

Insurance Office Of America, Inc.; La Verne (CA); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid holidays

Career growth

Work-life balance

Team environment

Job summary

Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines in California. The role focuses on managing an assigned book, coordinating client service, policy administration, and renewals while driving retention and new business.

The candidate should hold an active P&C license and work PT hours aligned with Pacific Time. Responsibilities include team leadership, accurate data handling in agency systems, and proactive client communication to ensure service excellence and

Qualifications

• Active P&C license required.
• CIC or equivalent designation preferred.
• 3+ years of account management, or 5+ years in insurance.
• Strong analytical, problem-solving and decision-making skills.
• Excellent customer service, communication, multitasking and organization.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms ensuring data accuracy.

Skills

Account management

Insurance knowledge

Analytical skills

Customer service

MS Office

Communication

Time management

Education

High School Diploma or equivalent

Job description

Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines in California. The role focuses on managing an assigned book, coordinating client service, policy administration, and renewals while driving retention and new business.

The candidate should hold an active P&C license and work PT hours aligned with Pacific Time. Responsibilities include team leadership, accurate data handling in agency systems, and proactive client communication to ensure service excellence and