Remote Account Manager - Commercial Lines (CA)

Insurance Office of America; Lakeside (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Bonus potential

Paid holidays

401K with employer match

Career growth

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California. The role focuses on retaining a book of business, supporting new opportunities, and coordinating daily administrative and client service tasks.

The ideal candidate has 3-5 years in account management (or 5+ in insurance), active P&C licensing, and strong analytical and communication skills. Hybrid work is offered with potential team leadership responsibilities.

Qualifications

• 3-5 years of account management experience or 5+ years in insurance
• Active property & casualty licensing required; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Excellent customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel) and insurance systems

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business
• Coordinate day-to-day administrative and customer service activities
• Resolve complex issues and ensure accuracy in policy administration and billing
• Monitor policy expirations and renewals; conduct client research and prepare submissions
• Negotiate coverages and present proposals; monitor delinquent accounts and collect balances
• Maintain agency management systems and carrier/vendor platforms with accurate data

Skills

Account management

Customer service

Communication

Analytical skills

Problem solving

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California. The role focuses on retaining a book of business, supporting new opportunities, and coordinating daily administrative and client service tasks.

The ideal candidate has 3-5 years in account management (or 5+ in insurance), active P&C licensing, and strong analytical and communication skills. Hybrid work is offered with potential team leadership responsibilities.