Remote Account Manager, Commercial Lines – Construction

Insurance Office of America; Buda (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book, ensure retention, and support new business. This role blends client service with policy administration, billing, and renewals, across hybrid or remote options.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C license (CIC preferred). The position offers competitive pay, company-paid health insurance, 401k with match, and career advancement.

Qualifications

• 3–5 years of account management experience in insurance or 5+ years in the insurance industry
• Thorough knowledge of insurance brokerage and client needs
• Active property & casualty licensing; CIC or equivalent preferred

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor accounts receivable and take action on delinquent balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Monitor and maintain activity/suspense for timely completion.
• Communicate workload status and issues with the account team.
• Deliver excellent service and respond quickly to service requests.
• Stay updated on company policies and procedures.
• Seek and adopt best practices to improve performance.
• Demonstrate integrity and leadership.

Skills

Account management

Insurance knowledge

MS Office

Customer service

Education

High School Diploma or equivalent

Professional designation (CIC or equivalent) preferred

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book, ensure retention, and support new business. This role blends client service with policy administration, billing, and renewals, across hybrid or remote options.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C license (CIC preferred). The position offers competitive pay, company-paid health insurance, 401k with match, and career advancement.