Remote Account Manager - Commercial Lines

Insurance Office Of America, Inc.; Los Angeles (CA); Hybride; USD 75 000 - 90 000; Plein temps

Avantages offerts par ce poste

Bonus potential

Health insurance

Paid holidays and vacation

401K with employer match

Career growth opportunities

Work-life balance

Résumé du poste

Insurance Office of America, Inc. (IOA) is seeking an Account Manager for Commercial Lines in Los Angeles. The role focuses on managing a book of business, retaining clients, and supporting new opportunities while coordinating daily admin and service tasks.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong analytical and communication skills to drive service excellence.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.

Responsabilités

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client submissions and present proposals.
• Monitor delinquent accounts and take action on outstanding balances.
• Maintain agency management systems and carrier/vendor platforms for accuracy.

Connaissances

Account management

Analytical skills

Customer service

Communication

MS Office

Formation

High School Diploma or equivalent

Professional designation (CIC or equivalent) preferred

Outils

MS Office

Description du poste

Insurance Office of America, Inc. (IOA) is seeking an Account Manager for Commercial Lines in Los Angeles. The role focuses on managing a book of business, retaining clients, and supporting new opportunities while coordinating daily admin and service tasks.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C licensing, and strong analytical and communication skills to drive service excellence.