Remote Account Manager, Commercial Insurance - Transportation

Insurance Office of America; Vancouver (WA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth and careerProgress

Supportive teammates and rewarding env

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to manage a book of business with a focus on commercial transportation and trucking. The role emphasizes retention, service excellence, and proactive client support.

The ideal candidate has 3+ years in account management or 5+ years in the insurance industry, active P&C licensing, and strong analytical and communication skills. Remote work is available within policy guidelines while staying connected to IOA branches.

Qualifications

• 3+ years of account management experience or 5+ years in insurance industry.
• Active P&C license required; CIC or equivalent preferred.
• Strong analytical, problem-solving and decision-making skills.
• Excellent customer service, communication, multitasking and organization.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Handle policy administration, billing, claims, and coverage analyses.
• Monitor policy expirations, renewals, and client submissions.
• Collaborate with team and carriers to ensure data accuracy across systems.

Skills

Account management

Insurance brokerage

Customer service

Communication

Analytical skills

Education

High School Diploma or equivalent

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to manage a book of business with a focus on commercial transportation and trucking. The role emphasizes retention, service excellence, and proactive client support.

The ideal candidate has 3+ years in account management or 5+ years in the insurance industry, active P&C licensing, and strong analytical and communication skills. Remote work is available within policy guidelines while staying connected to IOA branches.