Remote Account Manager, Commercial Insurance - Construction

Insurance Office of America; Rockford (IL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Career growth opportunities

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, retain accounts, and support new business growth. The role offers hybrid work with one day in NY offices or fully remote for Eastern or Central Time Zone residents.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C licensing (CIC preferred), and strong analytical, communication, and organizational skills.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry
• Thorough knowledge of insurance brokerage and client needs
• Required active property & casualty licensing; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)

Responsibilities

• Manage an assigned book of business and support retention and new business.
• Coordinate day-to-day administrative and customer service activities.
• Resolve complex issues and ensure accuracy to avoid errors or omissions.
• Monitor policy expirations and renewals and take action as needed.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor reports and collect balances on delinquent accounts.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure data accuracy and completeness across systems.

Skills

Account management

P&C licensing

CIC designation

Customer service

MS Office

Analytical skills

Education

High School Diploma

Tools

MS Excel

MS Outlook

CRM software

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, retain accounts, and support new business growth. The role offers hybrid work with one day in NY offices or fully remote for Eastern or Central Time Zone residents.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C licensing (CIC preferred), and strong analytical, communication, and organizational skills.