Remote Academic Advisor: Guide Student Success & Progress

American Public University System, Inc.; Charles Town (WV); Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Academic Advisor at APUS provides guidance to students online, helping them navigate degree requirements, policies, and resources while supporting their educational goals. This role emphasizes proactive, personalized advising across channels, maintaining records, and collaborating across university departments to ensure student success.

Bachelor's degree required and strong communication skills are essential.

Qualifications

• Must have completed Bachelor's degree.
• Ability to work independently in an online environment.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building abilities.
• Excellent problem-solving and critical-thinking skills.

Responsibilities

• Provide warm, high-quality, student-focused service across multiple channels.
• Engage with students to understand goals, answer questions, and support progress.
• Encourage and guide students toward academic and professional goals.
• Advise on degree requirements, course selection, planning, policies, and resources.
• Document student interactions and advising activities in university systems.
• Identify trends and barriers to improve policies and processes.
• Participate in professional development and university initiatives.

Skills

Excellent communication

Strong interpersonal skills

Critical thinking

Problem-solving

Online independence

Education

Bachelor's degree

Job description

The Academic Advisor at APUS provides guidance to students online, helping them navigate degree requirements, policies, and resources while supporting their educational goals. This role emphasizes proactive, personalized advising across channels, maintaining records, and collaborating across university departments to ensure student success.

Bachelor's degree required and strong communication skills are essential.