Remittance Processor III – Utility (1st Shift)

Commerce Bank

Kansas City (MO)

Presencial

USD 22 000 - 32 000

Tempo integral

Há 6 dias

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Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary supplemental benefits

Resumo da oferta

Commerce Bank seeks an Remittance Processor III to support Lockbox Remittance Processing services in Kansas City, MO. You will handle expedited processing, credit card-related tasks, and PHI/PAYMENTS handling to meet service levels.

The role requires 2+ years in payment processing, strong attention to detail, and the ability to work 7:00 AM - 3:30 PM shifts with a collaborative team approach, ensuring accuracy and security in daily operations.

Qualificações

High school diploma or equivalent required.
2+ years of payment processing or related experience in a production environment.
Ability to learn department systems and adapt to workflows.

Responsabilidades

Perform quality checks on outbound mail and basic troubleshooting; operate scanning equipment with accuracy.
Monitor systems and meet deadlines; manage data entry and transmission deadlines.
Apply customer rules to credit card processing; respond to emails and label processed work.
Meet department production and quality goals by processing multiple accounts with accuracy.
Complete data entry for scanned images; ensure field validation and processing procedures.
Process PHI and card payments in compliance with HIPAA and PCI standards.
Cross-train and deliver results in other areas as needed.
Perform other duties as assigned.

Conhecimentos

Attention to detail

Communication skills

Team player

Microsoft Word

Excel

Teams

Outlook

Formação académica

High school diploma or equivalent

2+ years payment processing experience

Ferramentas

Microsoft Word

Excel

Teams

Outlook

Descrição da oferta de emprego

About Working At Commerce

Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesnt stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

About Working At Commerce

Here, youll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. Youll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesnt come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and lets talk.

Compensation Range

Hourly: $19.50 - $19.50 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to support Lockbox Remittance Processing services. This includes providing expedited collection and processing of different types of payments and correspondence for our customers and electronic documentation.

Work Schedule

7:00 AM - 3:30 PM

Essential Functions

Perform quality checks on outbound mail and conduct basic troubleshooting and escalation of system/department issues Operate and maintain high or low speed scanning equipment for duration of shift, with a high degree of accuracy and efficiency
Monitor systems and make workflow decisions driven by customer deposit, scanning, data entry, and transmission deadlines to meet deadlines and maintain service level agreements
Apply customer rules to perform desk related duties including credit card processing, pulling rejected work, labeling processed work and, responding to emails
Meet department production and quality goals by processing multiple accounts with accuracy and in compliance with processing procedures
Complete data entry item processing for scanned images, manual keying, and field validation of multiple accounts according to processing procedures
Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations
Cross-train and deliver results in other areas of the department as needed
Perform other duties as assigned

Knowledge, Skills & Abilities Required

Ability to learn systems used within the department
Ability to ask questions, identify opportunities for improvement, offer solutions to more complex issues, then retain information and apply details and logic to future situations
Ability to understand customer instructions and follow department guidelines
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Moderate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Ability to be flexible and work overtime hours when needed
Manual dexterity and eye-hand coordination
Ability to lift and move mail trays weighing up to 15 pounds
Repetitive hand movement
Ability to stand for up to 8 hours may be required

Education & Experience

High school diploma or equivalent combination of education and experience required
2+ years of payment processing or related experience in production environment

Required

For this position, Commerce Bank is required to certify that you are not excluded from working with federally funded healthcare programs. If you express interest in and are considered for this position, youll be asked to authorize our review of the Office of the Inspector General's List of Excluded Individuals/Entities, and any other similar state or federal exclusions list.

For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Remittance Processor III job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base rate is $19.50 per hour.

Must be eligible to work in the US without sponsorship now or in the future.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.