Remittance Processing Specialist I- Equipment Operator - 1st Shift

Deluxe; Charlotte (NC); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Healthcare

PTO and Holidays

Employer‑Matched Retirement Plan

Employee Stock Purchase Plan

Disability Insurance

Tuition Reimbursement

Job summary

Deluxe is seeking a Processing Specialist I in Charlotte, NC to perform day‑to‑day remittance processing tasks under supervision. You will operate mailroom equipment, batch transactions, and support dispatch with accuracy and timeliness.

The role requires basic education (HS diploma) and the ability to work a 4x10 shift Fri-Mon, with flexible hours and potential overtime. Excellent attention to detail and team collaboration are essential.

Qualifications

• Education and experience: High School Diploma, GED, or equivalent.
• Must be detail oriented with good hand‑eye coordination and the ability to work independently or in a team.
• Ability to read, decide and operate in a fast‑paced, deadline‑driven environment.
• Flexibility to work weekends, holidays, overtime and/off shifts as needed.

Responsibilities

• Operate mail extraction and sorting equipment to batch work for processing.
• Batch checks, invoices, and coupons per client instructions.
• Dispatch and quality review of outgoing items including HIPAA clients.
• Prepare daily reconciliation and billing reports; maintain performance standards.
• Perform minor adjustments and repairs to job‑related equipment.
• Sort transactions and make basic decisions on batches.

Skills

Detail‑oriented

Hand/eye coordination

Read and make basic decisions

Independent work

Team player

Adapt to change

Work under deadlines

Flexible schedule

Good interpersonal skills

Stand for long periods

Education

High School Diploma or GED or equivalent

Tools

I-Tran

IMBL

OPEX 30/40/50/51

Falcon

Job description

Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.

• We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
• We offer competitive benefits starting on day one, designed to support your life both in and out of work.
• 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Shift - 4x10 hour days, Friday - Monday 8:30am - 7:00pm

This position performs basic to intermediate-level remittance processing tasks under close supervision. The focus of the position is to perform the day‑to‑day functions of equipment operator, manual extraction/batching, or other sorting/processing functions.

A Processing Specialist I can perform duties in the following areas

• Machine Operator/Mailroom Associate – Operates Mail Extraction Equipment to group work into processible batches. Operating a variety of scanning and mail sorting equipment including I-Tran, IMBL, OPEX 30, 40, 50/51, and Falcon.
• Batching - Open envelopes, extract transactions, batch checks, invoices, and coupons according to client instructions. Perform basic-level transaction sorting and decision-making. Header batched items with control documents and processing header
• Dispatch Operator - Performs a quality review on all outgoing items including HIPAA clients and prepares outgoing packages for low/medium complexity remittance customers. Prepare daily reconciliation and billing reports. Process work accurately and maintain performance output in accordance with entry-level department standards
• Process Work Accurately and maintain performance output in accordance with client standards
• Performing minor adjustments and minor repairs to job‑related equipment
• Perform basic-level transaction sorting and decision‑making

Basic Qualifications

Education and Experience: High School Diploma, GED, or equivalent work experience

• Good hand/eye coordination
• Able to read and make basic decisions
• Detail‑oriented and quality conscious
• Ability to work independently on work for all clients
• Comfortable working in a fast‑paced, deadline‑oriented environment
• Flexible schedule, including weekends, holidays, overtime and/or off shifts
• Team player with good interpersonal skills
• Ability to work well independently and with others
• Ability to adapt to change and learn new processes as the business evolves
• Must meet the Deluxe established standard minimums for productivity and accuracy
• Ability to lift up to 25 lbs
• Able to stand for long periods of time

Additional Basic Qualifications

Must be 18 years of age or older

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short‑Term and Long‑Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].