Remarketing Operations Coordinator

Penske Truck Leasing Co.; Reading (Berks County); On-site; USD 36,000 - 46,000; Full time

Job summary

Penske Truck Leasing Co., L.P. seeks an administrative professional to support multiple teams in Reading, PA. The role involves processing refunds, managing communications, and updating Salesforce post-sale cases to improve customer satisfaction.

You will collaborate with internal and external contacts, provide back-up coverage, and help drive faster response times across the department, enhancing overall customer experience.

Qualifications

• 1 year of admin or customer service experience required.
• High school diploma or equivalent required.
• Excellent written and oral communication and interpersonal skills required.
• Strong multi-tasking and organizational skills required.
• Proficiency with computers including Microsoft Windows based programs.

Responsibilities

• Fulfill administrative duties such as general releases via DocuSign and refund workflows.
• Handle tasks assigned by leadership based on business needs.
• Assist with Salesforce reporting for groups like Premier Finance and Fleet Management.
• Communicate with internal/external customers, contacts, and vendors.
• Back-up coverage when colleagues are out; cross-train as needed.
• View/update cases including post-sale cases in Salesforce.

Skills

Administrative experience

Customer service

Strong communication

Multi-tasking

Fast-paced environment

Windows/Microsoft basics

Education

High school diploma

Tools

Microsoft Office

Job description

Penske Truck Leasing Co., L.P. seeks an administrative professional to support multiple teams in Reading, PA. The role involves processing refunds, managing communications, and updating Salesforce post-sale cases to improve customer satisfaction.

You will collaborate with internal and external contacts, provide back-up coverage, and help drive faster response times across the department, enhancing overall customer experience.