Remarketing Inside Sales Specialist

Penske; Reading, Northern (Berks County, KY); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Penske is seeking customer-focused individuals to support our sales associates in a fast-paced Corporate Sales Center in Reading, PA. You will handle inbound and outbound calls, assist with sales transactions, and input data into Salesforce while coordinating with Titles, Tax and Asset Management.

Ideal candidates have at least 1 year in customer service, a high school diploma, and strong communication skills. Some sales experience and Spanish fluency are a plus.

Qualifications

• At least 1 year of experience in a customer service role either in a call center environment or in a customer facing/retail environment is required.
• High school diploma or equivalent required.
• Associates or Bachelors Degree preferred.
• Some level of sales experience or sales skills is preferred.
• Possess strong people skills and highly service oriented.
• Professional telephone presence required.
• Excellent written and oral communication and interpersonal skills required.
• Strong multi-tasking and organizational skills required.
• Ability to work in a fast-paced environment and remain accurate required.
• Proficiency with computers including Microsoft and Windows based programs.
• Willingness to work in a call center environment required.
• Fluency in Spanish desirable.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Responsibilities

• Handle incoming sales and customer service calls in our busy Corporate Sales Center.
• Explain sales procedures and respond to inquiries.
• Input customer information into the Salesforce.com database.
• Coordinate work with departments including Titles, Tax, and Asset Management.
• Interact with internal Penske departments and field locations.
• Assist with sales transactions and related administrative work.
• Various duties as assigned to support the efficient operation of the Sales Center.
• Other duties as assigned by the supervisor.

Skills

Customer service

Sales experience

Communication skills

Multitasking

Windows proficiency

Spanish desirable

Education

High school diploma

Associate or Bachelor preferred

Tools

Salesforce

Microsoft Windows

Job description

Penske is seeking customer-focused individuals to support our sales associates in a fast-paced Corporate Sales Center in Reading, PA. You will handle inbound and outbound calls, assist with sales transactions, and input data into Salesforce while coordinating with Titles, Tax and Asset Management.

Ideal candidates have at least 1 year in customer service, a high school diploma, and strong communication skills. Some sales experience and Spanish fluency are a plus.