Remarketing Inside Sales & Customer Support

Penske; Reading (Berks County); On-site; USD 38,000 - 54,000; Full time

Job summary

Penske is seeking customer-focused individuals to support our sales associates in a busy Corporate Sales Center. You will handle inbound and outbound calls, explain sales processes, and enter customer data into Salesforce, collaborating with Titles, Tax, and Asset Management.

This role offers growth within the Remarketing organization, a competitive base salary, and comprehensive benefits. Applicants with prior customer service or call center experience and strong communication skills are

Qualifications

• At least 1 year of experience in a customer service role either in a Call Center environment or in a customer facing / retail environment is required
• High school diploma or equivalent required
• Associates or Bachelors Degree preferred
• Some level of sales experience or sales skills is preferred
• Fluency in Spanish desirable
• Professional communication and interpersonal skills required

Responsibilities

• Handle incoming sales and customer service calls in our busy Corporate Sales Center
• Explain sales procedures and respond to inquiries
• Input customer information into the Salesforce.com database
• Coordinate work with departments including Titles, Tax, and Asset Management
• Interact with internal Penske departments and field locations
• Assist with sales transactions and related administrative work
• Various duties as assigned to support the efficient operation of the Sales Center
• Other duties as assigned by the supervisor

Skills

Customer service experience

Sales experience or sales skills

Strong people skills

Professional telephone presence

Excellent written and verbal comms

Multitasking and organization

Computer proficiency (Windows)

Call center willingness

Spanish language desirable

Education

High school diploma or equivalent

Associates or Bachelors Degree preferred

Tools

Salesforce

Job description

Penske is seeking customer-focused individuals to support our sales associates in a busy Corporate Sales Center. You will handle inbound and outbound calls, explain sales processes, and enter customer data into Salesforce, collaborating with Titles, Tax, and Asset Management.

This role offers growth within the Remarketing organization, a competitive base salary, and comprehensive benefits. Applicants with prior customer service or call center experience and strong communication skills are