Relocation Customer Support Specialist

Suddath Company; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) plan with company matching

Weekly pay for hourly-paid employees

Biweekly pay for salaried employees

Paid Time Off (PTO) and holidays

Tuition reimbursement plan

Job summary

The Suddath Company seeks an administrative professional to support customer service and relocation operations. You will monitor shipments, balance high volumes of tasks and emails, and perform related clerical duties with accuracy in our systems.

Strong communication, organizational skills, and the ability to work under deadlines are essential. On-site role with opportunities to contribute to a busy, globally active relocation team.

Qualifications

• High school diploma or GED required with 1–2 years related experience or equivalent.
• Strong written and verbal communication with customers and vendors.
• Ability to read and interpret emails and documents, and work under deadlines.

Responsibilities

• Monitor shipment flow and provide timely updates to agents and accounting.
• Balance a large volume of tasks and emails effectively.
• Perform administrative procedures related to customer relocations.
• Enter accurate information in computer systems and meet deadlines.
• Provide administrative support to the customer service department.

Skills

Customer service

Communication

Deadline management

Problem solving

Independent work

Teamwork

Education

High school diploma or GED

Tools

MS Word

MS Excel

Job description

The Suddath Company seeks an administrative professional to support customer service and relocation operations. You will monitor shipments, balance high volumes of tasks and emails, and perform related clerical duties with accuracy in our systems.

Strong communication, organizational skills, and the ability to work under deadlines are essential. On-site role with opportunities to contribute to a busy, globally active relocation team.