Relocation Coordinator, Multi-Family Housing - Excel Expert

Pratum Companies; Washington (District of Columbia); On-site; USD 28,000 - 34,000; Full time

Job summary

Pratum Companies is seeking a meticulous Multi-Family Housing Apartment Relocation Specialist to coordinate resident moves between properties. You will maintain relocation schedules, track move dates, unit assignments, and vendor coordination while keeping residents informed.

Ideal candidates excel in organization, Excel-based reporting, and communicating clearly with residents and internal teams. This role involves confidentiality, attention to detail, and the ability to manage multiple

Qualifications

• High school diploma or equivalent is required; additional education or experience in property management, housing, customer service, or administration is a plus.
• Strong proficiency with Microsoft Excel, including maintaining spreadsheets, sorting/filtering data, and tracking information.
• Excellent organizational and time-management skills.
• Ability to multitask and manage several relocations and deadlines at the same time.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently while also collaborating effectively with multiple departments.
• Strong problem-solving and follow-up skills.
• Ability to prioritize changing needs and meet deadlines in a fast-paced environment.
• Professional and compassionate approach when working with residents who may be experiencing a significant transition.

Responsibilities

• Coordinate resident relocations from one location/property to another.
• Maintain accurate Excel spreadsheets and tracking reports for relocation activities, resident information, move dates, unit assignments, and completion status.
• Coordinate relocation schedules and ensure deadlines are met.
• Communicate with residents regarding relocation timelines, requirements, appointments, and next steps.
• Work closely with Property Managers, Regional Managers, maintenance teams, vendors, and other departments to coordinate successful moves.
• Track resident progress and follow up on outstanding items or required documentation.
• Manage multiple resident relocations simultaneously while maintaining accuracy and attention to detail.
• Identify potential issues or delays and communicate them promptly to management.
• Maintain organized electronic files and documentation related to relocations.
• Prepare reports and provide regular updates on relocation progress.
• Assist with coordinating movers, transportation, unit readiness, inspections, and other relocation-related activities as needed.
• Handle sensitive resident information with professionalism and confidentiality.
• Perform other duties related to the relocation process as assigned.

Skills

Organizational skills

Time management

Multitasking

Attention to detail

Written communication

Verbal communication

Independence and collaboration

Problem solving

Confidentiality

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

Pratum Companies is seeking a meticulous Multi-Family Housing Apartment Relocation Specialist to coordinate resident moves between properties. You will maintain relocation schedules, track move dates, unit assignments, and vendor coordination while keeping residents informed.

Ideal candidates excel in organization, Excel-based reporting, and communicating clearly with residents and internal teams. This role involves confidentiality, attention to detail, and the ability to manage multiple