Relocation Coordinator

Columbia City Housing Authority (SC); Columbia (SC); Vor Ort; USD 45.000 - 72.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Term life insurance

Long-term disability insurance

Flexible Spending Accounts (FSA)

FREE gym membership

Employee Assistance Program (EAP)

Zusammenfassung

Columbia Housing is seeking a Relocation Coordinator to plan, coordinate, and oversee resident relocations tied to redevelopment projects. You will ensure compliance with URA, RAD, and Section 18, while collaborating with housing programs and vendors to deliver organized relocation activities.

The role emphasizes strong project coordination, precise documentation, and clear communication with residents and stakeholders, supporting the agency’s mission and regulatory requirements.

Qualifikationen

• Bachelor’s degree in Business Administration or related field required.
• Minimum four years of professional experience in procurement administration, compliance, relocation coordination, HUD program administration, property management or affordable housing compliance.
• Knowledge of residential relocation processes and HUD, URA, RAD and Section 18 requirements.

Aufgaben

• Develop, implement relocation plans for development and redevelopment projects.
• Coordinate relocation activities with RAD, Section 18, and other initiatives.
• Prepare relocation notices and maintain regulatory documentation.
• Serve as primary liaison to residents and provide counseling on relocation options.
• Identify temporary and permanent relocation housing resources and arrange logistics.

Kenntnisse

Project coordination

Regulatory compliance

Communication skills

Customer service

Attention to detail

Ausbildung

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Electronic recordkeeping & reporting

Jobbeschreibung

COME JOIN THE COLUMBIA HOUSING TEAM!

OUR WORK MAKES A DIFFERENCE!

Position Title: Relocation Coordinator
Department: Maintenance
Reports To: Senior Vice President of Property Management & Maintenance
Employment Status: Full-Time
FLSA Status: Exempt
Salary Range:$45,300 – $72,000 Annually

Why Join Columbia Housing?

At Columbia Housing (CH), our work goes beyond providing housing — we help strengthen communities, support families, and improve lives. We are seeking a dedicated, organized, and service-oriented Relocation Coordinator to join our team.

This position plays an important role in ensuring that residents affected by redevelopment and housing improvement initiatives receive the assistance, resources, and support necessary for a successful relocation experience.

Our Comprehensive Benefits Package

Health & Wellness

• Medical, dental, and vision insurance

• Term life insurance

• Long-term disability insurance

• Flexible Spending Accounts (FSA)

• FREE gym membership

• Employee Assistance Program (EAP)

Retirement & Financial Benefits

• State Retirement System*

• 401(k) and 457 deferred compensation plans

Paid Time Off & Work-Life Balance

• Annual leave accrual

• Sick leave accrual

• 13 paid holidays

• Alternative work schedule options, including a four-day workweek, when applicable and approved

Professional Development

• Apprenticeship opportunities, when applicable

Benefits are subject to eligibility requirements, applicable plan provisions, and Columbia Housing policies.

Position Summary

The Relocation Coordinator is responsible for planning, coordinating, managing, and overseeing Columbia Housing’s resident relocation programs and activities associated with development, redevelopment, and housing improvement initiatives.

This position ensures compliance with applicable federal relocation requirements, including the Uniform Relocation Assistance and Real Property Acquisition Policies Act (URA), Rental Assistance Demonstration (RAD) Program, and Section 18 requirements.

The Relocation Coordinator works collaboratively with residents, Property Management, Real Estate Development, the Housing Choice Voucher Program, contractors, and other stakeholders to facilitate timely, organized, and compliant relocation activities.

The successful candidate will demonstrate strong organizational skills, attention to detail, regulatory knowledge, effective communication, and a commitment to providing exceptional resident services.

All responsibilities must support Columbia Housing’s mission, strategic goals, and organizational objectives.

Essential Duties and Responsibilities

Relocation Planning & Project Coordination

• Develop, prepare, and implement relocation plans for new development and redevelopment projects in coordination with Real Estate Development, Property Management, the Housing Choice Voucher Program, and private development partners, as applicable.

• Coordinate relocation activities associated with RAD, Section 18, and other applicable redevelopment initiatives.

• Assist in developing project-specific relocation plans, schedules, budgets, and implementation strategies.

• Collaborate with Capital Assets staff, development partners, and other stakeholders to ensure relocation activities align with established development schedules and project milestones.

• Develop, monitor, and maintain relocation schedules to ensure activities are completed accurately and within required timeframes.

• Provide oversight, training, and ongoing support for relocation activities and related processes.

Regulatory Compliance & Documentation

• Ensure relocation activities comply with applicable URA, RAD, Section 18, HUD, and Columbia Housing requirements.

• Prepare and issue required relocation notices, including General Information Notices, Notices of Eligibility for Relocation Assistance, Notices of Displacement, and 90-Day Notices to Vacate.

• Ensure required notices are accurate, properly documented, and issued within applicable regulatory timeframes.

• Maintain relocation data and complete required documentation, including relocation checklists and submissions through the RAD Resource Desk and other applicable federal reporting systems.

• Establish, maintain, and audit individual household relocation files to ensure accuracy, completeness, and compliance with applicable requirements.

• Interpret and apply relevant federal regulations, agency policies, and established relocation procedures.

Resident Services & Communication

• Serve as the primary liaison for residents throughout the relocation process, providing clear communication, guidance, and assistance before, during, and after relocation.

• Conduct individual household assessments to identify relocation needs, preferences, accessibility requirements, and other circumstances that may affect the relocation process.

• Complete required household assessment documentation before relocation activities begin.

• Provide residents with information and counseling regarding available relocation options, assistance, and applicable benefits.

• Coordinate with Property Management and participate in pre-relocation meetings to communicate project timelines, relocation requirements, and available resources.

• Respond promptly and professionally to resident questions, concerns, and complaints, working toward appropriate and timely resolutions.

• Maintain ongoing communication with residents to support a positive and organized relocation experience.

Housing Resources & Relocation Logistics

• Identify and secure appropriate temporary and permanent relocation housing resources.

• Research available rental housing and identify comparable replacement units that meet applicable relocation requirements.

• Assist residents with housing referrals, rental applications, and other relocation‑related documentation.

• Arrange transportation for residents to view potential replacement housing, as needed.

• Coordinate resident moving schedules and logistics with third‑party moving companies and other service providers.

• Arrange packing materials, packing assistance, and other relocation‑related services when necessary.

• Conduct pre‑move assessments to determine resident readiness and identify potential relocation concerns.

• Coordinate pest control treatments, including bedbug remediation and other necessary services, before relocation when applicable.

Contract Administration & Vendor Coordination

• Manage contracts associated with relocation services, including moving companies, pest control providers, and cleaning services.

• Monitor contractor performance to ensure compliance with contractual requirements, established schedules and service expectations.

• Coordinate with Columbia Housing’s Procurement Department to obtain additional services and resources as needed.

• Maintain effective working relationships with vendors, contractors, and project stakeholders to support timely completion of relocation activities.

Financial Administration, Claims & Reporting

• Prepare, review, and process relocation assistance claims and payments using applicable HUD forms and required documentation.

• Coordinate utility reimbursements, moving expense claims, rental assistance claims, and other eligible relocation payments.

• Work collaboratively with Columbia Housing’s Finance Department to ensure accurate and timely processing of relocation‑related payments.

• Collect, review, verify, and analyze relocation data to ensure accuracy and regulatory compliance.

• Prepare weekly, monthly, annual, and other required reports regarding relocation activities, project progress, expenditures, and compliance.

• Maintain organized and accurate records to support internal reviews, audits and federal reporting requirements.

Additional Responsibilities

• Perform other related duties and responsibilities as assigned to support departmental operations and Columbia Housing’s mission.

Required Knowledge, Skills & Abilities

The successful candidate must demonstrate:

• Knowledge of residential relocation processes, housing resources, and the rental market in the Columbia, South Carolina area.

• Knowledge of or the ability to interpret and apply HUD regulations, URA requirements, RAD requirements, Section 18 requirements, and related agency policies.

• Strong project coordination, logistical planning, scheduling, and organizational skills.

• Ability to coordinate multiple projects, deadlines, contractors and stakeholders simultaneously.

• Ability to independently research, interpret, and implement policies, regulations and procedures.

• Strong written and verbal communication skills, including the ability to explain complex information clearly to residents and stakeholders.

• Excellent customer service, conflict resolution and problem‑solving skills.

• Ability to work effectively with individuals and households with varying needs and circumstances.

• Strong attention to detail and the ability to maintain accurate records, reports and compliance documentation.

• Ability to exercise sound judgment, maintain confidentiality and work independently with minimal supervision.

• Ability to understand and effectively communicate oral and written instructions.

Education & Experience

• Bachelor’s degree in Business Administration or a related field.

• Minimum of four (4) years of professional experience in procurement administration, compliance, relocation coordination, HUD program administration, property management or affordable housing compliance experience.

• An equivalent combination of education and relevant experience may be considered.

• A valid South Carolina driver’s license is required.

• Must meet eligibility requirements for coverage under Columbia Housing’s automobile insurance plan at the standard rate.

Technical Skills

Candidates must possess strong computer skills, including proficiency in:

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Microsoft Outlook

• Electronic recordkeeping, data management, and reporting

Candidates must also demonstrate the ability to learn and effectively utilize additional computer systems and software applications required to perform assigned responsibilities.

Behavioral Competencies

Job Knowledge & Decision‑Making: Demonstrates the knowledge, skills, and abilities necessary to perform assigned responsibilities effectively. Applies sound judgment and makes informed decisions consistent with organizational policies, procedures, and expectations.

Commitment to Excellence