Relief Teller: Multi-Branch Cash & Service Pro

First Financial Bank NA; Hopkinsville (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Paid time off

Tuition assistance

Professional development programs

Job summary

First Financial Bank NA in Hopkinsville, KY is seeking a Relief Teller to support multiple branches and assist clients with transactions. The role emphasizes accuracy, friendly service, and teamwork in a fast-paced retail banking setting.

The position requires a high school diploma and at least 1 year of customer service and cash-handling experience; teller experience is preferred. Weekend availability is a plus.

Qualifications

• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Ability to balance a cash drawer accurately.
• Ability to commute to the primary work location and other branches within driving distance.

Responsibilities

• Support Multiple Locations: Work at different branches as needed, assisting teams and clients across multiple locations.
• Build Relationships: Get to know clients, understand their needs, and provide personalized service.
• Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Understand client needs and connect them with the right products and resources.
• Educate & Protect: Clearly explain security measures and banking procedures to clients.
• Solve Problems: Handle client concerns with professionalism and find effective solutions.
• Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate: Be part of a respectful, supportive team that values accountability and innovation.

Skills

Customer service

Cash handling

Teller experience

Active listening

Clear communication

Cash balancing

Computer skills

Education

High school diploma or equivalent

Tools

Multi-line phone

Data entry

Computer skills

Job description

First Financial Bank NA in Hopkinsville, KY is seeking a Relief Teller to support multiple branches and assist clients with transactions. The role emphasizes accuracy, friendly service, and teamwork in a fast-paced retail banking setting.

The position requires a high school diploma and at least 1 year of customer service and cash-handling experience; teller experience is preferred. Weekend availability is a plus.