Relief Teller: Multi-Branch Banking & Cash Handling

First Financial Bank NA; Rockwood (TN); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Employee Stock Ownership Program (ESOP

Paid time off

Tuition assistance and professional发展

Job summary

First Financial Bank is seeking a Relief Teller to support multiple branches in Rockwood, TN. You will handle cash transactions, assist customers, and build relationships while maintaining accuracy and compliance across on-site shifts.

The role requires a year of customer service and cash-handling experience, basic math skills, and the ability to work weekends or extended hours as needed. You’ll rotate across locations and contribute to a collaborative, secure banking environment.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications and multi-line phone systems.
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
• Ability to travel to multiple branches as needed.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

Responsibilities

• Support Multiple Locations: Work at different branches as needed, assisting teams and clients across multiple locations.
• Build Relationships: Get to know clients, understand their needs, and provide personalized service.
• Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Understand client needs and connect them with the right products and resources.
• Educate & Protect: Clearly explain security measures and banking procedures to clients.
• Solve Problems: Handle client concerns with professionalism and find effective solutions.
• Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate: Be part of a respectful, supportive team that values accountability and innovation.

Education

High school diploma or equivalent

Minimum 1 year of customer service experience in a business setting

Minimum 1 year of cash-handling experience

Teller experience preferred (6+ months)

Strong customer service skills, including active listening and clear communication

Experience recommending and referring financial products

Ability to work in a fast-paced, time-sensitive environment with a positive attitude

Solid understanding of compliance and fraud detection

Basic math and accounting skills

Ability to accurately balance a cash drawer

Proficiency with computers, data entry, internet applications and multi-line phone systems

Ability to commute to the primary work location and occasionally to other work locations within driving distance

Ability to travel to multiple branches as needed

Ability to work occasional weekends and extended hours

Ability to remain in a stationary, standing position for up 75% of an eight (8) hour workday

Ability to review information and details at close range (within a few feet)

Job description

First Financial Bank is seeking a Relief Teller to support multiple branches in Rockwood, TN. You will handle cash transactions, assist customers, and build relationships while maintaining accuracy and compliance across on-site shifts.

The role requires a year of customer service and cash-handling experience, basic math skills, and the ability to work weekends or extended hours as needed. You’ll rotate across locations and contribute to a collaborative, secure banking environment.