Relief Teller: Multi-Branch Banking & Growth

First Financial Bankshares; Ashland City (TN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Employee stock ownership plan (ESOP)

Job summary

First Financial Bankshares is seeking a Relief Teller to support multiple branches in Ashland City, TN. You will process transactions and help clients with personalized service, balancing cash and maintaining accuracy across locations.

The role requires customer service, cash-handling experience, and the ability to travel to other branches as needed. It is a full-time, on-site position offering competitive pay and benefits.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications and multi-line phone systems.
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
• Ability to travel to multiple branches as needed.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

Responsibilities

• Support Multiple Locations: Work at different branches as needed, assisting teams and clients across multiple locations.
• Build Relationships: Get to know clients, understand their needs, and provide personalized service.
• Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Understand client needs and connect them with the right products and resources.
• Educate & Protect: Clearly explain security measures and banking procedures to clients.
• Solve Problems: Handle client concerns with professionalism and find effective solutions.
• Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate: Be part of a respectful, supportive team that values accountability and innovation.

Skills

Customer service

Cash handling

Teller experience

Education

High school diploma or equivalent

Tools

Computer skills

Data entry

Multi-line phone systems

Job description

First Financial Bankshares is seeking a Relief Teller to support multiple branches in Ashland City, TN. You will process transactions and help clients with personalized service, balancing cash and maintaining accuracy across locations.

The role requires customer service, cash-handling experience, and the ability to travel to other branches as needed. It is a full-time, on-site position offering competitive pay and benefits.