Teller & CSR: Grow Clients, Handle Cash, Earn Benefits

First Financial Bankshares; Mount Juliet (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

ESOP

Paid time off

Tuition assistance

Job summary

First Financial Bank in Mt. Juliet, TN is seeking a Teller/Customer Service Representative to provide courteous, accurate banking service. You will handle cash transactions, balance drawers, open/maintain accounts, and assist clients with loan products while building trusted relationships.

The role emphasizes compliance, fraud prevention, and collaboration within a friendly, on-site team. Previous teller experience is a plus, and weekend hours may be required.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service experience.
• 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service and communication skills.
• Experience recommending and referring financial products.
• Knowledge of compliance and fraud detection.
• Ability to balance a cash drawer.
• Proficient with computers, data entry, and multi-line phones.
• Basic math and accounting skills.

Responsibilities

• Build relationships with clients and understand their needs.
• Deliver accurate and proactive service.
• Process cash and check transactions with integrity.
• Open and maintain accounts; assist with loan applications.
• Refer clients to banking professionals for products.
• Explain security measures and banking procedures to clients.
• Identify and prevent fraud; ensure regulatory compliance.
• Collaborate with the team to deliver excellent service.

Skills

Customer service

Cash handling

Active listening

Clear communication

Referral of financial products

Compliance knowledge

Fraud detection

Cash drawer balancing

Computers/data entry

Multi-line phone systems

Basic math

Education

High school diploma or equivalent

Tools

None

Job description

First Financial Bank in Mt. Juliet, TN is seeking a Teller/Customer Service Representative to provide courteous, accurate banking service. You will handle cash transactions, balance drawers, open/maintain accounts, and assist clients with loan products while building trusted relationships.

The role emphasizes compliance, fraud prevention, and collaboration within a friendly, on-site team. Previous teller experience is a plus, and weekend hours may be required.