Relief Teller

First Financial Bankshares; Rockwood (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Employer-paid life and disability

401(k) match

ESOP

Banking benefits

Paid time off

Holidays

Job summary

First Financial Bank is seeking a Relief Teller in Rockwood, TN to support multiple branches and serve clients with accurate cash-handling and friendly service.

You will rotate between branches, build client relationships, and help identify suitable banking products while maintaining compliance and security procedures. The role is on-site, full-time, hourly non-exempt, requiring strong math and communication skills.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service experience.
• 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced environment.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to balance a cash drawer.
• Proficiency with computers, data entry and multi-line phone systems.
• Ability to commute to primary work location and to other locations within driving distance.
• Ability to travel to multiple branches as needed.
• Ability to work occasional weekends and extended hours.

Responsibilities

• Support multiple locations by assisting teams and clients across branches.
• Build relationships with clients and provide personalized service.
• Process cash and check transactions accurately.
• Identify and prevent fraud while ensuring compliance.
• Connect clients with appropriate products and resources.
• Explain security measures and banking procedures to clients.
• Collaborate with teams to deliver exceptional service.

Skills

Customer service

Cash handling

Communication

Fraud awareness

Compliance

Cash drawer balancing

Data entry

Phone systems

Education

High school diploma or equivalent

Tools

Computers

Data entry

Phone systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Relief Teller

Full Time Rockwood TN, Rockwood, TN, US

7 days ago Requisition ID: 3208

Relief Teller Location: Rockwood, TN (On-Site)

Status: Full-Time, Hourly Non-Exempt

Why Join First Financial Bank?

If you’re an energetic and detail-oriented person who enjoys helping clients, working with multiple teams, and handling cash transactions accurately, our Relief Teller role could be a great fit! This position offers the opportunity to develop your banking career while supporting various branches and gaining a strong foundation in retail banking.

What You’ll Do

• Support Multiple Locations: Work at different branches as needed, assisting teams and clients across multiple locations.
• Build Relationships: Get to know clients, understand their needs, and provide personalized service.
• Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Understand client needs and connect them with the right products and resources.
• Educate & Protect: Clearly explain security measures and banking procedures to clients.
• Solve Problems: Handle client concerns with professionalism and find effective solutions.
• Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate: Be part of a respectful, supportive team that values accountability and innovation.

What We’re Looking For

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications and multi-line phone systems.
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
• Ability to travel to multiple branches as needed.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

What We Offer

• Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
• Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities: Tuition assistance and professional development programs.
• A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.

Who We Are

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community.

Joining First Financial means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!

First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, cross-bases issues, or any other Federal or State legally protected classes.