Relief Property Manager

Investment Real Estate, LLC; Millsboro (DE); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a growing self-storage company where you will manage daily operations and provide excellent customer service. As a Relief Property Manager, you will interact with customers, handle financial transactions, and ensure the facility's upkeep. This role offers the opportunity to develop your skills in a supportive environment that values teamwork and work-life balance. If you're eager to contribute positively and grow within a company that prioritizes its employees' well-being, this position is perfect for you.

Qualifications

• 1-3 years of experience in customer service or sales roles.
• Valid Driver’s License required.

Responsibilities

• Interact daily with customers and present storage options.
• Maintain accurate computer accounting records and collect payments.
• Inspect the facility daily and address maintenance issues.

Skills

Customer Service

Sales

Microsoft Outlook

Microsoft Excel

Microsoft Word

Property Management

Tools

Microsoft Publisher

Job description

This position will help cover at various locations in the York Area.

The Role:

The Relief Property Manager is responsible for the daily operations of an assigned self-storage facility within the Moove In Self Storage portfolio of properties. You will follow the Property Manager’s direction for his or her facility while managing the property in his or her absence. All Property Managers represent our company professionally, with a positive attitude, a willingness to help tenants and customers, and an eagerness to learn and do your best every day.

The Business:

Moove In Self Storage (MISS) is a locally owned and operated storage portfolio with locations across Pennsylvania, Maryland, New York, New Jersey, Iowa, Connecticut, Massachusetts, Delaware, and Virginia. We are growing and expanding into new and existing markets. Learn more at www.irellc.com.

The Environment:

Our employees are team-oriented, wearing many hats and supporting each other's success. While business is the priority, colleagues are encouraged to maintain healthy, balanced lives. Our company is guided by core values such as doing the right thing for our clients, being engaged, enthusiastic, competitive, working hard and smart, having fun, and being compassionate and authentic.

Specific Duties:

• Interact daily with customers and present storage options to meet their needs.
• Communicate with customers via email, telephone, and in person as outlined in the Operations Manual.
• Visually inspect the facility daily; address maintenance and cleanliness issues as needed.
• Make daily bank deposits and deliveries to the Post Office.
• Maintain accurate computer accounting records and petty cash funds.
• Collect rent, deposits, assessed fees, and other charges in a timely manner.
• Sell retail merchandise such as locks, packing materials, and boxes.
• Make past-due calls to delinquent accounts.
• Work at other facilities and events as needed.
• Be familiar with emergency procedures for fires, criminal activity, accidents, disasters, etc.
• Participate in training programs or seminars as requested by management.
• Perform other duties as assigned.

Qualifications:

• Valid Driver’s License.
• 1-3 years of experience in customer service or sales roles.
• Proficiency with Microsoft Outlook, Excel, Publisher, and Word.
• Property Management experience is a plus.

Physical Requirements:

• Ability to traverse the location and inspect the entire property in varying weather conditions.
• Ability to sit for long periods.
• Repetitive motions such as stooping, bending, twisting, reaching may be required.
• Ability to travel to other locations for company errands.