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An established industry player is seeking a dedicated Night-Shift Airbnb Property Manager to oversee its properties in the USA. This exciting role offers the flexibility of working from home, with responsibilities including renter communication, property management, and service coordination. Ideal candidates will possess excellent English skills, prior experience in Airbnb management, and strong organizational abilities. Join a dynamic team and contribute to enhancing guest experiences while enjoying the benefits of remote work and a supportive environment.
Overview We are seeking a dedicated Night - Shift Airbnb Property Manager to oversee our USA - based Airbnb properties. This role involves managing property operations, interacting with renters, and coordinating with service providers. The position offers the flexibility of working from home, with a preference for candidates in Nagpur.
Working Hours - 5:30 PM IST to 5:30 AM IST, 3 - 4 days a week.
Responsibilities
Renter Communication: Respond promptly to inquiries from potential renters, providing accurate information about the properties, amenities, and booking policies. Confirm bookings and handle pre - arrival and post - departure communication.
Property Management: Ensure the properties are well - maintained and in compliance with Airbnb standards. Coordinate with cleaning services to schedule regular cleanings between rentals and address any special cleaning requirements.
Service Coordination: Liaise with handymen and other service providers to handle property repairs and maintenance issues. Track the progress of repairs and ensure they are completed in a timely manner.
Problem Resolution: Address any issues or complaints from renters during their stay, such as maintenance problems, noise complaints, or check - in/check - out difficulties. Provide solutions to ensure a positive guest experience.
Inventory Management: Keep track of property inventory, including linens, towels, and kitchen supplies. Order replacements as needed to maintain a well - stocked property.
Reporting: Maintain accurate records of property bookings, maintenance requests, and guest feedback. Generate regular reports for management.
Requirements Excellent English Skills: Strong written and spoken English is essential for effective communication with renters and service providers in the USA.
Airbnb Experience: Prior experience in Airbnb property management is highly preferred.
Customer Service Skills: Ability to provide exceptional customer service and handle difficult situations with professionalism and patience.
Organizational Skills: Strong organizational skills to manage multiple properties, bookings, and service schedules.
Technical Proficiency: Familiarity with Airbnb's platform and other relevant property management tools.
Availability: Willingness to work the specified night - shift hours, 3 - 4 days a week.
Location Work from home available. Preferred to be based in Nagpur for potential in - office collaboration.
Job Type: Permanent
Pay: Up to ₹25,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Work Location: Remote