Relief Manager

Big 5 Corp; Sunnyside (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who is passionate about sports and customer service. This role offers a unique opportunity to develop management skills within a supportive team environment. As an Assistant Manager, you will oversee daily operations, train new staff, and ensure customer satisfaction. The company provides comprehensive training and a clear path for career advancement. With a commitment to employee growth and a range of benefits, this position is perfect for energetic individuals looking to make a difference in their community.

Benefits

Company Sponsored Education Assistance

Dental, Medical, and Vision Insurance

Disability Insurance

Employee Purchase Discount

Employee Referral Program

Life Insurance

Paid Personal Time Off

Pet Insurance

Savings and Profit-Sharing Plans

Ticket Discounts to Top Attractions

Qualifications

• Must be 21 years or older with a High School diploma or equivalent.
• Effective communication and organizational skills are essential.

Responsibilities

• Opening and closing the store while managing staff.
• Training new associates and ensuring compliance with company policies.
• Performing customer sales and service and directing associates.

Skills

Customer Service

Communication Skills

Organizational Skills

Interpersonal Skills

Education

High School Diploma or GED

Job description

Description

With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team. An Assistant Manager position is a perfect career opportunity for sports and outdoor enthusiasts. Our team members' qualities serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team. The Assistant Manager gains knowledge and experience, required for promotion to higher management positions, by performing various duties personally or through subordinates. A well-defined training program will be provided to help you develop within our management structure. Candidates should be enthusiastic, energetic, sports-minded individuals with solid customer service backgrounds and/or relevant educational paths suited for the industry.

Responsibilities

1. Opening and closing the store
2. Staffing the store with service-oriented associates
3. Performing customer sales and service
4. Directing sales and cashier associates throughout the store
5. Training newly hired associates
6. Merchandising and ensuring compliance with all company policies
7. Answering customer inquiries via telephone
8. Setting promotional signage and other duties as assigned
9. Enforcing all company policies
10. Learning and providing product descriptions
11. Proposing add-on sales
12. Checking and retrieving merchandise from storage areas
13. Organizing, restocking, and cleaning merchandise on the sales floor
14. Inventory control and enforcement of loss prevention policies

Requirements

1. Must be 21 years of age or older
2. Must possess a High School diploma, GED, or relevant equivalent or experience
3. Must possess basic organizational and applicable math skills
4. Upon accepting an offer, candidate will be subject to E-Verify
5. Light to moderate lifting may be required, with or without reasonable accommodation
6. Effective communication and interpersonal skills

Benefits

• Company Sponsored Education Assistance
• Dental, Medical, and Vision Insurance
• Disability Insurance
• Employee Purchase Discount
• Employee Referral Program
• Kinecta Credit Union Membership
• Life Insurance
• Paid Personal Time Off, Sick Time, and Vacation
• Pet Insurance
• Savings and Profit-Sharing Plans - 401k/Roth IRA
• Ticket Discounts to Top Attractions and Events

Pay Scale

$18.73 - $19.21 per hour depending on store location

Equal Opportunity Employer

This employer is committed to equal opportunity employment. All applicants will be considered without regard to race, color, religion, sex, national origin, or protected veteran status. For further information, please review the Know Your Rights notice from the Department of Labor.