Relief Manager

Big 5 Corp; Yakima (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks an enthusiastic Assistant Manager to lead a dynamic team in a vibrant retail environment. This role offers an exciting opportunity for sports and outdoor enthusiasts to develop their management skills through a well-defined training program. You will be at the forefront of customer service, overseeing daily operations, and ensuring a positive shopping experience. With a focus on teamwork and personal growth, this position is perfect for individuals looking to advance their careers in retail management. Join a company that values its employees and offers a range of benefits to support your professional journey.

Benefits

Company Sponsored Education Assistance

Dental, Medical, and Vision Insurance

Disability Insurance

Employee Purchase Discount

Employee Referral Program

Kinecta Credit Union Membership

Life Insurance

Paid Personal Time Off

Pet Insurance

Savings and Profit-Sharing Plan (401k/Roth IRA)

Qualifications

• Must be 21 years or older with a High School diploma or equivalent.
• Effective communication and basic organizational skills are required.

Responsibilities

• Opening and closing the store while managing staff.
• Training new associates and ensuring compliance with policies.
• Performing customer sales and handling inquiries.

Skills

Customer Service

Communication Skills

Organizational Skills

Interpersonal Skills

Education

High School Diploma or GED

Job description

Description

With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team. An Assistant Manager position is an excellent career opportunity for sports and outdoor enthusiasts. Our team members' qualities serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team. The Assistant Manager gains knowledge and experience, essential for promotion to higher management positions, under the guidance of experienced personnel, by performing various duties personally or through subordinates. A well-defined training program will be provided to help you develop within our management structure. Candidates should be enthusiastic, energetic, sports-minded individuals with solid customer service backgrounds and/or relevant educational backgrounds suited for the industry.

Responsibilities

1. Opening and closing the store
2. Staffing the store with service-oriented associates
3. Performing customer sales and service
4. Directing sales and cashier associates
5. Training newly hired associates
6. Merchandising and ensuring compliance with all company policies
7. Handling customer inquiries via telephone
8. Setting promotional signage and other duties as assigned
9. Enforcing all company policies
10. Learning and providing product descriptions
11. Proposing add-on sales
12. Checking and retrieving merchandise from storage areas
13. Organizing, restocking, and cleaning merchandise on the sales floor
14. Inventory control and loss prevention enforcement

Requirements

1. Must be 21 years of age or older
2. Must possess a High School diploma, GED, High School Equivalency, or relevant experience
3. Basic organizational and math skills
4. Subject to E-Verify upon accepting the position
5. Light to moderate lifting may be required, with or without accommodation
6. Effective communication and interpersonal skills

Benefits

• Company Sponsored Education Assistance
• Dental, Medical, and Vision Insurance
• Disability Insurance
• Employee Purchase Discount
• Employee Referral Program
• Kinecta Credit Union Membership
• Life Insurance
• Paid Personal Time Off, Sick Time, and Vacation
• Pet Insurance
• Savings and Profit-Sharing Plan (401k/Roth IRA)
• Discounts to Top Attractions and Events

Pay Scale

$18.73 - $19.21/hour depending on store location

Equal Opportunity Employer

This employer is committed to complying with federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.