Relief Interpreter Dispatch Coordinator

Lucile Salter Packard Children's Hospital at Stanford; Palo Alto (CA); Presencial; USD 51.000 - 57.000; Tempo integral

Resumo da vaga

Lucile Packard Children's Hospital Stanford is seeking a Relief Dispatcher Interpreter Services to monitor and dispatch interpreters for in-person, videoconference, or phone sessions across hospital sites. You will manage requests, ensure coverage, and coordinate with clinical staff to meet urgent language needs.

The role requires strong organizational skills, experience with fast-paced environments, and ability to communicate clearly with families and staff.

Qualificações

• Education: High School Diploma or GED Equivalent.
• Experience: Three (3) years of directly related work experience.
• License/Certification: None required.

Responsabilidades

• Connects requestors, patients and families to interpretation services across modes (in person, videoconference, phone).
• Responds to inquiries and assigns interpreters to sessions with priority handling.
• Pre-schedules sessions and coordinates with program coordinators for resource optimization.
• Screens calls and relays information to staff in a timely manner.
• Triages calls, gathers necessary information for emergency interpretation needs.

Conhecimentos

Customer service

Teamwork

Written and oral communication

MS Office

Multitasking

Formação

High School Diploma or GED

Ferramentas

MS Office

Descrição da vaga

Lucile Packard Children's Hospital Stanford is seeking a Relief Dispatcher Interpreter Services to monitor and dispatch interpreters for in-person, videoconference, or phone sessions across hospital sites. You will manage requests, ensure coverage, and coordinate with clinical staff to meet urgent language needs.

The role requires strong organizational skills, experience with fast-paced environments, and ability to communicate clearly with families and staff.