Relief Direct Service Advocate

YWCA of Western Massachusetts; Springfield (MA); On-site; USD 22,000 - 31,000; Part time

Job summary

YWCA of Western MA is seeking a Direct Service Advocate for Domestic Violence Shelter Services in Springfield, MA. The DSA provides support, advocacy and counseling to adults, teens, and children in residential programs, working with a team of peers, supervisors, clinicians, and external connections to deliver trauma-informed services.

The role requires an Associate's degree and 1-3 years of experience in human services, with responsibilities including crisis intervention, shelter intakes,

Qualifications

• Associate's degree plus 1 - 3 years of experience in human services
• Experience working in residential setting
• Familiarity with issues of domestic violence
• Experience with survivors of gender-based violence and exploitation
• Experience addressing the impacts of decisions and actions on multiple communities
• Understanding of both interpersonal and structural racism and bias
• Ability to represent agency from a management perspective in an active union environment
• Excellent written and organizational skills including computer skills
• Must be able to be covered by the agency's insurance policy
• Physical requirements: must be able to lift 40 lbs.

Responsibilities

• Conduct shelter intakes as needed.
• Provide crisis intervention and counseling as needed.
• Help residents become acquainted with shelter and other residents and provide counseling to resident upon arrival.
• Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and take trash out).
• Enforce shelter rules and guidelines.
• Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area.
• Complete all required paperwork and maintain client records.

Skills

Written skills

Organizational skills

Computer skills

Union environment

Education

Associate's degree

Job description

Relief Direct Service Advocate_DV Shelter Relief Per Diem Springfield, MA, US Requisition ID: 1979 Salary Range: $21.00 To $21.00 Hourly The

YWCA of Western MA is dedicated to eliminating racism and empowering

survivors. The YW provides a safe place for survivors of domestic

violence, sexual assault, and human trafficking. Our programs and

services include crisis shelter and transitional housing for survivors

and their families, counseling, SAFEPLAN court advocacy, community

education, supervised visitation, and vocational training for youth. The

YWCA provides services at several sites, including Holyoke, Northampton,

Westfield, and our primary Springfield campus. The YWCA is seeking a

Direct Service Advocate for our Domestic Violence Shelter Services in

Springfield, MA. The Direct Service Advocate (DSA) is responsible for

providing support, advocacy and role modeling to adult, teen, and child

program participants living in the YWCA's residential programs. DSA's

are part of a team model working with peers, supervisors, clinicians and

outside connections to best serve program participants. DSA's support

the agency mission and trauma informed service model in order to provide

safe, consistent and quality services to vulnerable populations. Job

Title: Direct Service Advocate Reports to: Assistant Program Director

Schedule: 3 Shifts per month Starting Rate $19.00/hr FLSA Status: Non

Exempt

Primary Responsibilities for the position include, but are not limited to:

• Conduct shelter intakes as needed.
• Provide crisis intervention and counseling as needed.
• Help residents become acquainted with shelter and other residents and provide counseling to resident upon arrival.
• Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and take trash out).
• Enforce shelter rules and guidelines.
• Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area.
• Complete all required paperwork and maintain client records.

Qualifications

• Associate's degree plus 1 - 3 years of experience in human services;
• Experience working in residential setting;
• Familiarity with issues of domestic violence;
• Experience with survivors of gender-based violence and exploitation;
• Experience addressing the impacts of decisions and actions on multiple communities;
• Understanding of both interpersonal and structural racism and bias;
• Ability to represent agency from a management perspective in an active union environment;
• Excellent written and organizational skills including computer skills;
• Must be able to be covered by the agency's insurance policy;
• and Physical Requirements Must be able to lift 40 lbs.

INTRODUCTORY PERIOD All employment at the YWCA begins with a 150-day Introductory Period.