DV Shelter Crisis Advocate (Per Diem)

YWCA of Western Massachusetts; Springfield (MA); On-site; USD 22,000 - 31,000; Part time

Job summary

YWCA of Western MA is seeking a Direct Service Advocate for Domestic Violence Shelter Services in Springfield, MA. The DSA provides support, advocacy and counseling to adults, teens, and children in residential programs, working with a team of peers, supervisors, clinicians, and external connections to deliver trauma-informed services.

The role requires an Associate's degree and 1-3 years of experience in human services, with responsibilities including crisis intervention, shelter intakes,

Qualifications

• Associate's degree plus 1 - 3 years of experience in human services
• Experience working in residential setting
• Familiarity with issues of domestic violence
• Experience with survivors of gender-based violence and exploitation
• Experience addressing the impacts of decisions and actions on multiple communities
• Understanding of both interpersonal and structural racism and bias
• Ability to represent agency from a management perspective in an active union environment
• Excellent written and organizational skills including computer skills
• Must be able to be covered by the agency's insurance policy
• Physical requirements: must be able to lift 40 lbs.

Responsibilities

• Conduct shelter intakes as needed.
• Provide crisis intervention and counseling as needed.
• Help residents become acquainted with shelter and other residents and provide counseling to resident upon arrival.
• Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and take trash out).
• Enforce shelter rules and guidelines.
• Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area.
• Complete all required paperwork and maintain client records.

Skills

Written skills

Organizational skills

Computer skills

Union environment

Education

Associate's degree

Job description

YWCA of Western MA is seeking a Direct Service Advocate for Domestic Violence Shelter Services in Springfield, MA. The DSA provides support, advocacy and counseling to adults, teens, and children in residential programs, working with a team of peers, supervisors, clinicians, and external connections to deliver trauma-informed services.

The role requires an Associate's degree and 1-3 years of experience in human services, with responsibilities including crisis intervention, shelter intakes,