Reliability & Quality Engineering Leader — Data-Driven Impact

Briggs & Stratton; Milwaukee (WI); On-site; USD 110,000 - 145,000; Full time

Job summary

Briggs & Stratton is seeking a Quality & Reliability Engineering Manager in Milwaukee, WI. The role coordinates continuous improvement processes for field reliability, warranty reduction, and product quality, acting as the primary technical interface across field data, feedback, and engineering teams.

You will lead cross-functional teams to perform root-cause analysis and implement corrective actions, incorporating risk analysis into new product designs to prevent repeat field failures.

Qualifications

• Bachelor’s Degree in Engineering, Technology, or a related technical field (or equivalent education/experience).
• Minimum of seven (7) years of progressive engineering, quality, or reliability experience.
• Demonstrated track record of managing technical processes, warranty projects, or cross-functional failure analysis teams.
• Prior direct supervisory experience is beneficial, though this role functions primarily as a manager of technical processes and projects.

Responsibilities

• Monitor field warranty data, quality indicators, and claim trends to proactively identify emerging issues and high-risk failure patterns.
• Managing technical containment and corrective action workflows by mobilizing cross-functional teams to address prioritized field risks.
• Preparing monthly management review documentation, including warranty rate charts, trend metrics, and analytics dashboards, to evaluate product reliability.
• Translating field technician diagnostics, customer feedback, and physical teardown findings into actionable engineering data.
• Coordinating cross-functional resolution strategies with internal technical services, quality, sales, and product engineering teams.

Skills

Analytical thinking

Data interpretation

Project management

Cross-functional collaboration

Communication

Decision making

Problem solving

Customer focus

Education

Bachelor’s degree in Engineering/related field

Equivalent education/experience

Tools

BI software

Spreadsheets

Data analytics tools

Job description

Briggs & Stratton is seeking a Quality & Reliability Engineering Manager in Milwaukee, WI. The role coordinates continuous improvement processes for field reliability, warranty reduction, and product quality, acting as the primary technical interface across field data, feedback, and engineering teams.

You will lead cross-functional teams to perform root-cause analysis and implement corrective actions, incorporating risk analysis into new product designs to prevent repeat field failures.