Release of Information Specialist II

MaineHealth Accountable Care Organization; Scarborough (ME); On-site; USD 26,835 - 31,877; Full time

Benefits offered by this job

paid parental leave

flexible work options

student loan assistance

professional development opportunities

well-being resources

recognition programs

career growth opportunities

shift differentials or other Incentive

Job summary

MaineHealth is seeking a Release of Information Specialist II to provide customer service and process requests for patient information in accordance with HIPAA and state/federal regulations. This role will support training of new team members and contribute to efficient information workflows.

Based in Scarborough, ME, this full-time Evening shift position offers opportunities to work with EPIC/EMR systems and grow within a collaborative care environment that values accuracy, privacy, and

Qualifications

• Education: Associate’s or Bachelor's Degree in a healthcare related discipline preferred.
• RHIT or RHIA preferred.
• One year of Release of Information experience required; EPIC or EMR experience preferred.
• Medical terminology course must be obtained within six months of start date.

Responsibilities

• Provide customer service support and process correspondence and requests for patient information in accordance with HIPAA and state/federal regulations.
• Assist with training of new team members.

Skills

Medical terminology

Education

Associate’s Degree in a healthcare related discipline

Bachelor's Degree in a healthcare related discipline

RHIT or RHIA certification preferred

Job description

Location: Scarborough, ME
Facility: MaineHealth Corporate
Schedule: Full Time
Shift: Evening
Job Category: Clerical/Administrative Support
Req #: 85149
Date Posted: Jul 27, 2026

Summary

The Release of Information Specialist II role provides customer service support and processes correspondence and requests for patient information in accordance with organizational policies and HIPAA, State and Federal regulations. This role will assist with training of new team members.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Associate’s or Bachelor's Degree in a healthcare related discipline preferred.
• License/Certifications: RHIT or RHIA preferred.
• Experience: One year of experience in Release of Information required. Previous EPIC or EMR experience preferred. Demonstrates competency in all essential functions of a Release of Information Specialist I role.
• Additional Skills/Requirements Required: Medical terminology course - must obtain within six months of start date.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

Benefits include the following:

• paid parental leave
• flexible work options
• student loan assistance
• professional development opportunities
• well-being resources

Other benefits offered:

• recognition programs
• career growth opportunities
• shift differentials or other incentives

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.48to $23.14 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [[e-mail]].

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

If you have questions about this role, please contact [[e-mail]].

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [[e-mail]].