Release of Information Specialist I

Jobtailor; Lititz (Lancaster County); On-site; USD 36,000 - 56,000; Full time

Job summary

Jobtailor is seeking a detail‑oriented ROI specialist to process medical records requests in a timely, compliant manner using Verisma software. You will read complex records and authorizations, ensuring HIPAA adherence while delivering excellent service to customers in person or remotely.

The role requires 2+ years in medical records or related clerical work, HS diploma, and RHIT preferred, with independence and strong organizational skills.

Qualifications

• Minimum HS diploma; some college preferred.
• RHIT certification preferred.
• 2+ years medical record experience.
• 2+ years of clerical or office work.
• Experience with HIPAA and PHI release regulations preferred.
• Ability to work independently and be detail oriented.

Responsibilities

• Process medical ROI requests in a timely and efficient manner.
• Process requests utilizing Verisma software applications.
• Support resolution of HIPAA-related release issues.
• Organize records and documents to complete the ROI process.
• Read and interpret medical records, forms, and authorizations.
• Provide exemplary customer service in person, on the phone and via email.
• Interact with customers and coworkers professionally.
• Attend training sessions, as required.
• Maintain compliance and confidentiality; promote company values.
• Perform other related duties to ensure department operations.

Skills

Customer Service

Detail Oriented

Independent Work

Education

HS Diploma

RHIT Certification

Tools

Verisma Software

Microsoft Office Suite

Scanner

Desktop Computer

Job description

Process medical ROI requests in a timely and efficient manner
Process requests utilizing Verisma software applications
Support the resolution of HIPAA-related release issues
Organize records and documents to complete the ROI process
Read and interpret medical records, forms, and authorizations
Provide exemplary customer service in person, on the phone and via email, depending on location requirements
Interact with customers and co-workers in a professional and friendly manner
Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
Attend training sessions, as required
Live by and promote Verisma company values
Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Requirements

• HS Diploma or equivalent, some college preferred
• RHIT certification, preferred
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Must be able to work independently
• Must be detail oriented

Core Competencies

Demonstrates expertise in processing medical ROI requests efficiently while ensuring compliance with HIPAA regulations. Proficient in utilizing Verisma software and providing exceptional customer service in a healthcare environment.

Highest-signal resume keywords

• RHIT Certification
• Medical Record Experience
• HIPAA Knowledge
• Verisma Software Proficiency
• Microsoft Office Suite Experience

ATS Optimization Keywords

Hard Skills

• Medical Record Processing
• Clerical Work
• Document Organization
• Record Interpretation
• Compliance Maintenance

Soft Skills

• Customer Service
• Professional Interaction
• Detail Oriented
• Independent Work

Certifications & Qualifications

• RHIT Certification

Industry Keywords

• HIPAA
• Protected Health Information
• Healthcare Setting
• Medical Records

Tools & Technologies

• Verisma Software
• Desktop Computer
• Scanner
• Microsoft Office Suite