Release of Information Specialist

Jobtailor; Pittsburgh (Allegheny County); On-site; USD 25,000 - 36,000; Full time

Job summary

Verisma is seeking an ROI Coordinator to handle medical ROI requests with precision in a fast-paced healthcare environment. You will interpret medical records, use Verisma software, and ensure HIPAA-aligned workflows.

Occasional travel to client sites may be required to support coverage. Applicants should have RHIT certification (preferred) or relevant education, at least four years in healthcare records, and a proven ability to work independently while maintaining high accuracy and

Qualifications

• RHIT certification preferred; high school diploma or GED required
• 4+ years healthcare setting and medical records experience
• Knowledge of HIPAA and state regulations related to release of PHI
• Clean driving record with ability to travel as needed
• Ability to work independently and maintain confidentiality

Responsibilities

• Process medical ROI requests accurately and timely
• Utilize Verisma software to manage ROI workflows
• Travel to client locations for coverage as needed
• Maintain HIPAA, HITECH and state regulations compliance
• Organize records and documents for ROI processing

Skills

Verisma software

HIPAA compliance

Healthcare records processing

Customer service

Travel readiness

Education

RHIT Certification

High school diploma or GED

Tools

Desktop computer

Scanner

Microsoft Office Suite

Job description

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Travel to client locations for coverage, as needed
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Maintain high standards of production, efficiency, and accuracy meeting company standards and performance metrics
• Prioritize workload effectively and work independently while meeting productivity goals
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Attain a solid understanding of client-specific expectations across multiple accounts while ensuring compliance with HIPAA, HITECH, state regulations, and company policies
• Utilize Verisma's reference materials and compliance guidelines to maintain confidentiality and accuracy in all tasks
• Assist with training and mentoring new associates, as needed, ensuring knowledge transfer and consistency in processes
• Interact with customers and co-workers in a professional and friendly manner onsite and remotely.
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Perform other duties, as assigned, to ensure effective operation of the department and the Company
• Live by and promote Verisma Core Values

Requirements

• High school diploma or GED equivalent, required; some college preferred
• RHIT certification, preferred
• At least 4 years of experience within healthcare setting and medical records
• Must be able to maintain all necessary background checks, drug screenings, health screenings and access requirements to serve on the Bench
• Clean driving record with valid insurance
• Experience with clerical and general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, required
• Must be able to work independently and be detail oriented
• Ability to travel as needed

Core Competencies

Demonstrates expertise in processing medical ROI requests while ensuring compliance with HIPAA and state regulations. Proficient in utilizing Verisma software and maintaining high standards of accuracy and efficiency in a healthcare setting.

Highest-signal resume keywords

• HIPAA Compliance
• Verisma Software Utilization
• Medical Records Management
• Customer Service Excellence
• RHIT Certification

ATS Optimization Keywords

Hard Skills

• Medical Records Processing
• Data Organization
• Document Interpretation
• Clerical Skills
• Microsoft Office Suite

Soft Skills

• Detail Oriented
• Independent Work
• Effective Communication
• Professional Interaction
• Mentoring

Certifications & Qualifications

• RHIT Certification

Industry Keywords

• Protected Health Information
• Healthcare Setting
• Compliance Guidelines
• Performance Metrics
• Client-Specific Expectations

Tools & Technologies

• Verisma Software
• Desktop Computer
• Scanner