Relationship Specialist - Seasonal

Landus Cooperative; Indiana (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

Landus Cooperative is seeking a Relationship Specialist to deliver outstanding customer service to farmer owners and support a collaborative team.

You will assist in agronomy and feed sales, grain origination, and marketing, while ensuring timely invoicing and accurate documentation in CRM. The role involves partnerships across departments, inventory control, and maintaining office supplies to support location operations.

Qualifications

• Must have strong customer service skills and the ability to direct customers to the right resources.
• Experience or ability to process invoicing, grain contracts, and related transactions.
• CRM documentation of sales calls and inventory/contract information is expected.

Responsibilities

• Ensure customer satisfaction with prompt attention and directing customers appropriately.
• Grow agronomy and feed sales, grain origination, and marketing with existing customers and attract new ones.
• Complete grain contracts, inter-company feed orders, and inventory transfers as applicable.
• Serve as a resource for staff on scale/receiving procedures, invoicing, and grain contracts.
• Document and submit sales call information in CRM and assist with inventory control of location products.
• Maintain inventory of office supplies and prepare accurate invoices.

Skills

Customer service

CRM usage

Sales support

Education

AA degree or equivalent

Tools

CRM

Job description

Description

How will you have an impact in this role?

The Relationship specialist will provide outstanding customer service and will ensure prompt attention to our farmer owners. You will be a part of a supportive team ensuring customers get the help they need.

What will you do?

• Ensure customer satisfaction by prompt attention assisting or directing customers to the appropriate areas to meet their needs.
• Maintain and increase agronomy and feed sales, grain origination and marketing with existing customers and grow business with new customers, as applicable.
• Ability to complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
• Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
• Understand how to document and submit sales call information in CRM (Customer Relationship Management System). Assist with inventory control of products offered at the location.
• Maintain inventory of office supplies.
• Prepare accurate/timely invoices; assure equitable calculation of products/services provided.
• Working knowledge of Landus credit, sales, and inventory policies
• Daily verification of sales invoices for accuracy
• Monitor agronomy sales contracts/prepay for accuracy

Requirements

The ideal candidate will have:

• Must have a valid state driver’s license.
• Must be able to move/lift up to 50 pounds.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
• One year of related experience.
• Understand the seasonality of an agricultural cooperative and the in-season time commitment.

Are you ready to join the Landus Team? If so, click Apply!

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled