Relationship Marketing Coordinator - Red Rock

Station Casinos; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

Station Casinos in Las Vegas, NV is seeking a Relationship Marketing Coordinator at Red Rock to manage outbound guest communications and book incremental business. You will promote the loyalty program and build lasting relationships with Guests according to brand standards.

You will use the guest database to contact inactive or targeted segments, follow up regularly, and coordinate with marketing initiatives to drive future engagement.

Qualifications

• Fluent in English; bilingual ability is a plus.
• Experience with outbound telemarketing preferred.
• Strong computer and phone system skills.
• Prior casino marketing experience is a plus.

Responsibilities

• Book incremental business through outbound calls.
• Use the guest database to contact specific segments.
• Promote the loyalty program and brand initiatives.
• Follow up with Guests to nurture relationships.

Skills

English fluency

Telephone skills

Computer literacy

Casino marketing

Job description

Relationship Marketing Coordinator - Red Rock

• Red Rock Resort

Las Vegas, NV, United States

Job Description

Description:

Perform responsibilities in accordance with all Company standards, policies, and procedures. Responsible for successfully booking incremental business through the systematic use of the telephone and approved outbound contact methods. Utilize a company database to strategically contact inactive, declining, un-hosted and specific segmentation of Guests approved by PD leader. Responsibilities include verifying and obtaining pertinent Guest information, booking appropriate reservations, promoting brand loyalty, establishing a relationship for future marketing endeavors, and regular follow up with Guests.

Qualifications:

Ability to speak and write English fluently, bilingual a plus. Ability to use a multi-line telephone and a computer. Previous casino marketing or casino telemarketing preferred.