Guest Relationship Marketing Specialist

Station Casinos; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

Station Casinos in Las Vegas, NV is seeking a Relationship Marketing Coordinator at Red Rock to manage outbound guest communications and book incremental business. You will promote the loyalty program and build lasting relationships with Guests according to brand standards.

You will use the guest database to contact inactive or targeted segments, follow up regularly, and coordinate with marketing initiatives to drive future engagement.

Qualifications

• Fluent in English; bilingual ability is a plus.
• Experience with outbound telemarketing preferred.
• Strong computer and phone system skills.
• Prior casino marketing experience is a plus.

Responsibilities

• Book incremental business through outbound calls.
• Use the guest database to contact specific segments.
• Promote the loyalty program and brand initiatives.
• Follow up with Guests to nurture relationships.

Skills

English fluency

Telephone skills

Computer literacy

Casino marketing

Job description

Station Casinos in Las Vegas, NV is seeking a Relationship Marketing Coordinator at Red Rock to manage outbound guest communications and book incremental business. You will promote the loyalty program and build lasting relationships with Guests according to brand standards.

You will use the guest database to contact inactive or targeted segments, follow up regularly, and coordinate with marketing initiatives to drive future engagement.