Relationship Manager - Merchant Services

Biller Genie; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Base Salary

Commission

Standard Medical, Dental, and Vision plans

Open PTO Policy

401(k) match

Job summary

Biller Genie in Orlando is seeking a tech-savvy Relationship Manager who excels in building partnerships with ISOs and bank partners. This role involves managing relationships, driving referral business, and high-level organization. Candidates must have at least 1 year of experience in banking or merchant services and Salesforce proficiency. The position offers a competitive salary, commission, and benefits including medical and a 401(k) match. Join a rapidly growing B2B SaaS platform disrupting the payments industry.

Qualifications

• 1+ years in banking and/or merchant services is required.
• Experience with QuickBooks or accounting software is a plus.
• You must be a strong communicator and organized.

Responsibilities

• Own and grow relationships with assigned ISO and bank partners.
• Drive referral business by equipping partners' sales teams.
• Track partner performance and report to stakeholders.

Skills

Communication skills

Salesforce proficiency

Organizational skills

Banking and merchant services experience

SaaS experience

Job description

Relationship Manager – Merchant Services

Biller Genie is looking for a tech‑savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank partners, helping their sales teams effectively commercialize Biller Genie to their merchant base. This is not a hunting role, it's about becoming an indispensable resource to partners who are already bought in and need a sharp, organized advocate on their side.

About Us

Recently voted one of Orlando Business Journals Best Places to Work for 2025, Biller Genie is an award‑winning B2B SaaS platform that helps businesses get paid faster. Headquartered in Orlando and growing rapidly, our technology is disrupting the payments and accounting industries. Visit www.billergenie.com to learn more.

What You’ll Do

• Own and grow relationships with assigned ISO and bank partners
• Drive referral business by equipping your partners’ sales teams with the tools, training, and support they need
• Track partner performance and report progress to internal stakeholders
• Surface partner feedback to product and support teams to continuously improve the experience
• Manage relationships and reports in Salesforce
• Occasional travel as needed

What You Bring

• 1+ years in banking and/or merchant services – this is a must
• SaaS experience preferred; QuickBooks or accounting software familiarity is a plus
• Salesforce proficiency
• Strong communicator who can hold their own in a room full of payments veterans
• Highly organized, self‑directed, and comfortable in a fast‑paced environment

What We Offer

• Competitive Base Salary
• Commission
• Standard Medical, Dental, and Vision plans
• Open PTO Policy
• 401(k) match

Our Mission

To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.

Our Core Values

• Get Shit Done Right: We work hard and ensure tasks are completed correctly and on time, every time.
• Own it: We are subject‑matter experts who know what we know, and we are confident enough to speak up when we see something wrong.
• Catch Up: We are high performers and love a fast‑paced environment.
• Believe in the Genie: We are passionate about where we are going as a team and we show we care.
• Class shines: We are articulate professionals who carry ourselves well and speak with purpose.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.