Relationship Manager

Team Select Home Care; United States; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Sick Time

401(k)

Referral Program

Job summary

Team Select Home Care in the United States seeks a Relationship Manager to coordinate care and operations for a patient population within a regional office of the Long-Term Home Health/PDN Division. You will report to the Director of Operations and align with nursing, case management, and field staff to deliver seamless care.

The role requires managing scheduling, staffing, recruiting, payroll verification, and ensuring proper authorizations, while upholding policies and maintaining strong

Qualifications

• High School Diploma required; Bachelor's degree in Business preferred.
• Minimum of 1 year management experience in healthcare.
• Working knowledge of Microsoft Office (Outlook, Excel, Word).

Responsibilities

• Oversee scheduling, staffing, recruiting, and hiring to meet agency and patient needs.
• Manage referral/intake process including onsite visits.
• Coordinate payroll verification with clinical staff and support DOO in financial goals.
• Ensure insurance eligibility and proper authorizations.
• Maintain confidentiality of employees, patient PHI, and company information.

Skills

Management experience

Healthcare knowledge

Education

High School Diploma

Bachelor’s degree in Business

Tools

Microsoft Office

Job description

The Relationship Manager (RM) is responsible for coordinating care and operations for a patient population in an office within a region of the Long-Term Home Health/PDN Division (TS2). In this role, you will report to the Director of Operations (DOO).

Duties/Responsibilities:

• Ensures the needs of the agency and the patients are met through appropriate scheduling, staffing, recruiting, and hiring

• Meets recruiting goals as assigned by DOO

• Responsible for referral/intake process to include onsite visits

• Ensures insurance eligibility and proper authorizations

• Responsible for creating, maintaining, and taking on-call responsibilities

• Attends in services as requested

• Works closely with the local Director of Nursing, Case Manager, and field staff to coordinate operations and clinical care

• Ensures accurate processing of payroll through verification with clinical staff

• Assists DOO in achieving financial metric goals

• Demonstrates knowledge and adherence to the policies and procedures and holds staff accountable for carrying out the duties outlined in the manuals, state and federal regulations, and company best practices and processes

• Maintains rapport with clients and employees and effectively promotes harmonious interpersonal relationships

• Meets all deadlines on special projects as assigned

• Maintains confidentiality of all employees, patient/client PHI and company issues

• Performs all other job duties as assigned

Education/Experience/Licenses/Certifications:

• High School Diploma required, Bachelor’s degree in Business (preferred)

• Minimum of 1 year management experience in healthcare field, Home Health (preferred)

• Working knowledge of Microsoft Office including Outlook, Excel, and Word

Benefits + Perks of Joining the Team Select Family

• Medical, Dental, and Vision Insurance

• Paid Time Off and Paid Sick Time

• 401(k)

• Referral Program

Pay Range: $55,000 - $70,000 / salary with bonus

Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.