Relationship Manager

Team Select Home Care of Colorado, LLC; Colorado Springs (CO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Select Family Medical, Dental, and Vis

Paid Time Off and Paid Sick Time

401(k)

Referral Program

Job summary

Team Select Home Care is seeking a Relationship Manager to coordinate care and operations for a patient population within a regional office. You will report to the Director of Operations and work closely with nursing and field staff to ensure smooth operations and high-quality in-home care.

Responsibilities include staffing, scheduling, payroll verification, and ensuring accurate referrals, authorizations, and on-call duties.

Qualifications

• High School Diploma required; Bachelor's degree in Business preferred.
• Minimum of 1 year management experience in healthcare.
• Working knowledge of Microsoft Office including Outlook, Excel, and Word.

Responsibilities

• Oversee scheduling, staffing, recruiting, and hiring to meet agency and patient needs.
• Meet recruiting goals as assigned by Director of Operations.
• Manage the referral/intake process, including onsite visits.
• Ensure insurance eligibility and proper authorizations.
• Coordinate payroll processing with clinical staff.

Skills

Leadership

Healthcare operations

Payroll coordination

Education

High School Diploma

Bachelor's degree in Business (preferred)

Tools

Microsoft Office

Job description

The Relationship Manager (RM) is responsible for coordinating care and operations for a patient population in an office within a region of the Long-Term Home Health/PDN Division (TS2). In this role, you will report to the Director of Operations (DOO).

Duties/Responsibilities

• Ensures the needs of the agency and the patients are met through appropriate scheduling, staffing, recruiting, and hiring
• Meets recruiting goals as assigned by DOO
• Responsible for referral/intake process to include onsite visits
• Ensures insurance eligibility and proper authorizations
• Responsible for creating, maintaining, and taking on-call responsibilities
• Attends in services as requested
• Works closely with the local Director of Nursing, Case Manager, and field staff to coordinate operations and clinical care
• Ensures accurate processing of payroll through verification with clinical staff
• Assists DOO in achieving financial metric goals
• Demonstrates knowledge and adherence to the policies and procedures and holds staff accountable for carrying out the duties outlined in the manuals, state and federal regulations, and company best practices and processes
• Maintains rapport with clients and employees and effectively promotes harmonious interpersonal relationships
• Meets all deadlines on special projects as assigned
• Maintains confidentiality of all employees, patient/client PHI and company issues
• Performs all other job duties as assigned

Education/Experience/Licenses/Certifications

• High School Diploma required, Bachelor’s degree in Business (preferred)
• Minimum of 1 year management experience in healthcare field, Home Health (preferred)
• Working knowledge of Microsoft Office including Outlook, Excel, and Word

Benefits + Perks of Joining the Team

• Select Family Medical, Dental, and Vision Insurance
• Paid Time Off and Paid Sick Time
• 401(k)
• Referral Program
• Pay Range: $55,000 - $70,000 / salary with bonus

Team Select Home Care reserves the right to change the above job description and qualifications without notice.

Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law.

Team Select Home Care is an employment-at-will employer. Team Select Home Care is dedicated to transforming lives by providing compassionate, high-quality in-home care. Founded in 2008, our mission is to change lives for the better. We advocate for families in need, treat our patients like the heroes they are, and empower our team members to make a meaningful difference every day. We specialize in long-term adult and pediatric private duty nursing, personal care services, and family caregiving programs, all with a personalized, patient-centered approach. Our commitment to excellence is reflected in everything we do, from the way we care for our patients, to how we support our team. We believe that our employees are the heart of our mission, and we’re dedicated to your growth and well-being. At Team Select, you’ll find opportunities for continuous training, career advancement, and professional development.