Relationship Manager

Maytav Bus Co; Raleigh (NC); Hybrid; USD 41,000 - 50,000; Full time

Job summary

Greene Resources in Raleigh, NC (Hybrid) seeks a Relationship Manager to drive member and sponsor revenue through strategic sales and growth initiatives. You will build pipelines, manage renewals, and secure event sponsorships while delivering exceptional member service.

The role requires strong communication, CRM proficiency, and the ability to close deals end-to-end. Working with a dynamic team, you will report to Revenue Development leadership and contribute to annual revenue goals.

Qualifications

• Associate’s degree required.
• Excellent communication skills, verbal, written, and presentation.
• Proficiency with Word, Excel, Outlook and PowerPoint.
• Strong customer relationship skills.
• Teamwork and goal orientation.
• Ability to lift up to 40 pounds.

Responsibilities

• Develop and execute a comprehensive sales strategy to increase revenue through new memberships, upgrades, renewals, and sponsorships.
• Independently generate and maintain a qualified sales pipeline through prospecting and referrals.
• Identify opportunities to upgrade memberships by assessing business goals and recommending levels.
• Proactively manage assigned member renewals, including outreach to past-due accounts.
• Sell event sponsorships by identifying prospects, presenting proposals, negotiating terms, and achieving revenue goals.
• Build and maintain relationships with prospects, members, investors, and sponsors.
• Conduct persuasive sales presentations to communicate value proposition and sponsorship opportunities.
• Manage full sales cycle from prospecting to closing, invoicing, and onboarding.
• Record all appointments and sales activity in CRM and Outlook.

Skills

Excellent communication

Teamwork

Goal orientation

Customer relationship skills

Education

Associate’s degree

Bachelor’s degree

Tools

CRM software

Raiser’s Edge

Microsoft Teams

PowerPoint

Excel

Outlook

Zoom

Relational databases

Project management software

Job description

Position: Relationship Manager

Location: Raleigh, NC(Hybrid)

Pay:$45,000/year + Uncapped commission

Type: Full-time; Direct Hire

Schedule:Monday - Friday, 8:00am to 5:00pm

Greene Resources is seeking a Relationship Manager to join a growing and dynamic team!

Job Description:

1. Develop and execute a comprehensive sales strategy to increase revenue through new memberships, membership upgrades, first-year renewals, and event sponsorships.
2. Independently generate and maintain a qualified sales pipeline through prospecting, cold calling, referrals, networking, digital platforms, events, inbound inquiries, and member and staff leads.
3. Identify opportunities to upgrade existing members by assessing their business goals and recommending membership levels that provide greater value, visibility, access, and engagement.
4. Proactively manage assigned member renewals, including outreach to past-due accounts as assigned.
5. Sell event sponsorships by identifying qualified prospects, developing customized proposals, presenting partnership opportunities, negotiating terms, and achieving established revenue goals.
6. Build and maintain strong relationships with prospects, members, investors, and sponsors by serving as a trusted resource and providing timely, solutions-focused support.
7. Conduct persuasive sales presentations for individuals, executive teams, and groups, clearly communicating our client's value proposition, membership benefits, sponsorship opportunities, and community impact.
8. Manage the full sales cycle from prospecting and needs assessment through objection handling, negotiation, closing, invoicing, payment collection, onboarding, renewal, and account growth.
9. Complete all required sales documentation accurately, including membership and sponsorship agreements, invoices, payment information, contact records, and internal sales forms.
10. Maintain accurate and timely records of all prospecting, sales, renewal, and sponsorship activity in the CRM.
11. Record all appointments and sales-related activities in Outlook and maintain an organized follow-up schedule.
12. Respond to prospect, member, and sponsor inquiries within one business day.
13. Meet or exceed established weekly, monthly, quarterly, and annual revenue and activity goals.
14. Consistent outbound engagement through phone, email, networking, and social platforms, primarily LinkedIn.
15. Monitor membership and sponsorship markets, competitive factors, prospective industries, and regional business trends to identify new revenue opportunities.
16. Deliver exceptional service throughout the member and sponsor lifecycle to increase satisfaction, engagement, retention, referrals, and long-term revenue.
17. Collaborate with staff to ensure a seamless transition from sales to onboarding and effective fulfillment of membership and sponsorship benefits.
18. Attend programs and member-engagement activities.
19. Provide regular pipeline, activity, forecast, retention, and revenue reports to the Senior Vice President of Revenue Development.
20. Perform other duties assigned by supervisor and as needed by the team.

Position Requirements:

1. Associate’s degree.
2. Excellent communication skills, verbal, written, and presentation.
3. Intermediate proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
4. Excellent customer relationship skills.
5. Professional written and verbal communication skills.
6. Aptitude for teamwork.
7. Strong goal orientation.
8. Computer skills, familiar with Microsoft Office and Microsoft Teams, Zoom, project management software, and relational database systems.
9. Ability to exert up to 40 pounds of force occasionally to lift or move objects.

Preferred Experience & Education:

1. Bachelor’s degree.
2. Experience working with customer relationship management software (CRM) and/or fundraising software (such as Raiser’s Edge).
3. Previous fundraising experience in a non-profit or university setting.
4. Experience using Microsoft Teams and/or project management software.
5. Experience working with a non-profit or member association or in customer relationship management.
6. Experience creating leadership development content for events/programs in cooperation with volunteers.
7. Experience managing volunteer committees and task forces.

Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affimate Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

#GRPRO