Relationship-Focused Teller

UFCU; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UFCU in Austin, TX is seeking a Full Time Teller to serve as the primary contact for member transactions and requests. You will build lasting relationships by understanding member needs, explaining products, and resolving issues with a friendly, service-oriented approach.

Responsibilities include handling transactions, maintaining the branch, guiding members in online and mobile banking, and ensuring accuracy and compliance with banking regulations. A strong customer service mindset is essential.

Qualifications

• Six months of teller/cash handling experience.
• Six months of customer service experience.
• Bachelor’s Degree may substitute for experience.
• Six months working in a team environment.

Responsibilities

• Greet members and explain basic products and services.
• Process member transactions and maintain accuracy.
• Maintain branch appearance.
• Assist with online and mobile banking.
• Adhere to policies, procedures and business ethics codes.
• Complete required regulatory training.

Skills

Build relationships

Active listening

Verbal communication

Written communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Bachelor’s Degree may substitute for experience

Tools

Microsoft Office

Job description

UFCU in Austin, TX is seeking a Full Time Teller to serve as the primary contact for member transactions and requests. You will build lasting relationships by understanding member needs, explaining products, and resolving issues with a friendly, service-oriented approach.

Responsibilities include handling transactions, maintaining the branch, guiding members in online and mobile banking, and ensuring accuracy and compliance with banking regulations. A strong customer service mindset is essential.