Relationship-Driven Universal Banker

Fidelity Bank Co.; Wichita (KS); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Fidelity Bank Co. in Wichita, KS, is seeking a customer-focused Teller to greet customers, process transactions, and promote bank products in a friendly, professional manner.

You will work in a team environment, referring products and helping build lasting relationships by understanding customer needs and delivering an exceptional branch experience. Qualifications include a high school diploma, at least two years in customer service, one year in sales, strong communication, and cash-handling

Qualifications

• High school diploma or equivalent required.
• Two years’ experience with the public/customers.
• One year of sales experience minimum.
• Demonstrated ability to deliver customer service and be a team player with flexibility in daily roles.
• Strong written and verbal communication skills with cash handling experience.

Responsibilities

• Referring products that provide a better banking experience for customers.
• Demonstrating knowledge of Fidelity’s products and services.
• Seeking sales opportunities through customer relationships and conversations.
• Recommending bank products using Teller Pod technology for day-to-day transactions.
• Greeting customers and welcoming them into the branch.
• Understanding customer needs and proposing solutions to improve financial well-being.
• Fostering teamwork across all areas of the Bank.
• Engaging customers and delivering an exceptional branch experience at all touchpoints.
• Maintaining confidentiality and upholding Fidelity Bank’s core values.

Skills

Customer service

Sales

Cash handling

Teamwork

Education

High school diploma

Job description

Fidelity Bank Co. in Wichita, KS, is seeking a customer-focused Teller to greet customers, process transactions, and promote bank products in a friendly, professional manner.

You will work in a team environment, referring products and helping build lasting relationships by understanding customer needs and delivering an exceptional branch experience. Qualifications include a high school diploma, at least two years in customer service, one year in sales, strong communication, and cash-handling