Relationship-Driven Retail Banker

First Bank & Trust; Brookings (SD); On-site; USD 22,000 - 28,000; Full time

Job summary

First Bank & Trust in Brookings, SD seeks a Retail Banking Specialist to deliver exceptional service to guests, resolve transactional needs promptly, and identify opportunities to assist clients while upholding our community-focused culture.

You'll handle teller transactions, help open new accounts, nurture client relationships, and educate customers about the bank’s products and services, collaborating with colleagues to meet goals and maintain compliance.

Qualifications

• High school diploma or equivalent with at least 1 year of related experience.
• Strong customer service and interpersonal skills.
• Ability to explain bank products and services clearly.

Responsibilities

• Provide a superior service experience to bank guests and resolve transactional needs promptly.
• Develop and grow relationships with clients while managing their needs.
• Perform teller functions: deposits, withdrawals, payments, and balancing cash drawer.
• Educate clients on the bank’s products and processes.
• Open new accounts and establish new relationships.
• Support branch operations and ensure compliance with policies.

Skills

Verbal communication

Written communication

Active listening

Empathy

Collaborative

Problem solving

Education

High school diploma

Job description

First Bank & Trust in Brookings, SD seeks a Retail Banking Specialist to deliver exceptional service to guests, resolve transactional needs promptly, and identify opportunities to assist clients while upholding our community-focused culture.

You'll handle teller transactions, help open new accounts, nurture client relationships, and educate customers about the bank’s products and services, collaborating with colleagues to meet goals and maintain compliance.