Relationship-Driven Personal Banker

TD; Asheville (NC); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank in Asheville, NC is seeking a Customer Service Associate to greet clients, perform everyday banking transactions with accuracy, and help clients meet their financial goals while upholding risk standards.

The position requires a high school diploma or GED, 1 year of client-facing experience, and preferred teller/cash-handling background. Flexibility for evenings/work weekends is needed.

Qualifications

• High school diploma or GED required.
• 1 year of client-facing experience or related activities.
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong organization and multi-tasking abilities.
• Excellent communication skills, concise and clear.
• Good problem-solving and decision-making skills.
• Ability to schedule and prioritize work.
• Capable of working independently and meeting deadlines.
• Sound judgment in decisions and problem solving.
• Proficiency in Microsoft Office.
• Notary license is a plus.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Acts as hospitality ambassador delivering relationship-driven experiences.
• Creates personalized, client-first interactions to build trust.
• Balances client needs with policy adherence and risk awareness.
• Educates clients on banking products and digital capabilities.
• Connects clients with specialists to meet long-term goals.

Education

High school diploma or GED

1 year demonstrated experience working with clients

Teller or cash-handling experience in a client facing/financial institution preferred

Ability to work during operating hours to include evenings, weekends and holidays as scheduled

Strong organization skills to handle multiple tasks in a fast-paced environment

Excellent communication skills with ability to be concise, clear and consistent

Demonstrated effective problem-solving skills

Demonstrated ability to schedule and prioritize work

Demonstrated ability to work independently and within deadlines

Sound judgment in decision making and problem solving

Proficient in Microsoft Office

Notary License preferred

Job description

TD Bank in Asheville, NC is seeking a Customer Service Associate to greet clients, perform everyday banking transactions with accuracy, and help clients meet their financial goals while upholding risk standards.

The position requires a high school diploma or GED, 1 year of client-facing experience, and preferred teller/cash-handling background. Flexibility for evenings/work weekends is needed.