Relationship-Driven Banking Center Advisor

WesBanco; Carnegie (Allegheny County); On-site; USD 32,000 - 45,000; Full time

Job summary

WesBanco in Carnegie, PA seeks a Customer Service Advisor to deliver outstanding service at the banking center. You will identify sales opportunities, open new deposit accounts, and support customers with financial products and services.

The role emphasizes proactive outreach, cross-selling opportunities, and collaboration with internal teams to promote customer satisfaction and relationship growth at our local offices.

Qualifications

• High school diploma or GED required.
• Banking experience or familiarity with financial products preferred.
• Strong interpersonal and communication skills.
• Ability to multi-task and handle cash and banking procedures.

Responsibilities

• Provide excellent customer service to banking center customers.
• Identify referral opportunities and promote bank products and services.
• Open new deposit accounts and process financial transactions accurately.
• Perform cash handling duties and maintain balanced cash drawer.
• Conduct outbound calls for customer onboarding and new account promotions.
• Build relationships with customers and partners to promote retention and growth.
• Assist customers with products, services, and resolving issues in a timely manner.

Skills

Customer service

Sales skills

Relationship building

Outbound calling

Communication skills

Education

High School Diploma or GED

Job description

WesBanco in Carnegie, PA seeks a Customer Service Advisor to deliver outstanding service at the banking center. You will identify sales opportunities, open new deposit accounts, and support customers with financial products and services.

The role emphasizes proactive outreach, cross-selling opportunities, and collaboration with internal teams to promote customer satisfaction and relationship growth at our local offices.