Relationship‑Driven Banking Associate

JPMorgan Chase; Hudson (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

On-site health and wellness centers

Employee assistance programs

Job summary

Chase is seeking an Associate Banker to deliver hospitable service, open accounts, and support clients with digital tools. You will greet clients, manage the lobby, and help achieve branch goals through trusted relationships and thorough product knowledge.

The role emphasizes teamwork, compliance with policies, and strong communication to ensure a high-quality client experience in a branch setting.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to quickly resolve client issues with attention to detail.
• Comfort with learning products, services, and procedures.

Responsibilities

• Create a welcoming environment, greet clients, manage lobby traffic, and schedule meetings.
• Exceed expectations by servicing accounts, opening new accounts, and complying with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and partnering with team members.
• Perform branch operations, including cash devices, per bank policies.

Skills

Client service experience

Relationship building

Active listening

Clear communication

Empathy and service orientation

Problem resolution

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitable service, open accounts, and support clients with digital tools. You will greet clients, manage the lobby, and help achieve branch goals through trusted relationships and thorough product knowledge.

The role emphasizes teamwork, compliance with policies, and strong communication to ensure a high-quality client experience in a branch setting.