Relationship-Driven Banking Associate

JPMorgan Chase; Moses Lake (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality and to deliver exceptional client experiences in the branch. You will help clients achieve their financial goals by sharing product knowledge and solutions.

Responsibilities include greeting clients, opening accounts, and guiding customers through Chase Mobile App, Chase.com, and ATM solutions, while ensuring compliance with banking requirements.

Qualifications

• Experience delivering attentive, friendly service.
• Ability to understand and explain products and services.
• Strong communication and listening skills.
• Comfort with technology and digital banking tools.
• Basic cash handling and accuracy.
• High school diploma or GED required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking using self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted client relationships through active listening and thoughtful questions.
• Support branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Product knowledge

Digital banking

Cash handling

Education

High school diploma

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality and to deliver exceptional client experiences in the branch. You will help clients achieve their financial goals by sharing product knowledge and solutions.

Responsibilities include greeting clients, opening accounts, and guiding customers through Chase Mobile App, Chase.com, and ATM solutions, while ensuring compliance with banking requirements.