Relationship-Driven Banking Associate

JPMorgan Chase; Mansfield (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help customers achieve their financial goals using the latest banking solutions and friendly, expert support in a dynamic branch environment.

You will open new accounts, provide account servicing, educate clients on digital tools such as the Chase Mobile App and Chase.com, and build trusted relationships by listening, solving problems, and partnering with the team to reach branch goals.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by providing account servicing and opening new accounts.
• Educate clients on daily banking transactions and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and collaborating with branch teammates.
• Perform branch operations in compliance with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Adaptability

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help customers achieve their financial goals using the latest banking solutions and friendly, expert support in a dynamic branch environment.

You will open new accounts, provide account servicing, educate clients on digital tools such as the Chase Mobile App and Chase.com, and build trusted relationships by listening, solving problems, and partnering with the team to reach branch goals.