Relationship Coordinator – Lewiston, ME – Starting at $25/hr

cPort Credit Union; Lewiston (ME); On-site; USD 28,413 - 40,467; Full time

Job summary

cPort Credit Union is seeking a Relationship Coordinator for our Lewiston branch location, starting at $25/hr. This role involves opening and maintaining member accounts, processing loan applications, and delivering exceptional customer service. Candidates should possess strong interpersonal skills and the ability to multi-task effectively in a member-focused environment.

Prior experience in a financial institution is required, along with familiarity with Episys software. Saturday hours are mandatory.

Qualifications

• Prior work experience in a financial institution required.
• Customer service or Episys software experience is preferred.

Responsibilities

• Opening and maintaining member accounts including various types.
• Opening and processing consumer loan applications.
• Effective communication via telephone, mail, and in-person.
• Assessing member/customer needs and recommending products.
• Working as a team with co-workers.

Skills

Customer service

Interpersonal skills

Multi-tasking

Attention to detail

Tools

Episys software

Job description

Relationship Coordinator - Lewiston location - Starting at $25/hr

cPort Credit Union is currently accepting applications for an Relationship Coordinator for our Lewiston branch location. This position requires prior experience in providing excellent member/customer service, computer knowledge, ability to multi-task and attention to detail. Candidates must have excellent interpersonal skills and enjoy working in a member/customer-focused environment. The ideal candidate will also have experience in customer service within a financial institution or similar position. Saturday hours are required for this position.

• Opening and maintaining member accounts including Savings, Checking, Certificates, Money Market accounts, etc.
• Opening and processing consumer loan applications. Accurate and efficient handling of all member information files and records in an organized, secure and confidential manner.
• Effective communication via telephone, mail and in-person. Attracting potential members by answering product and service questions and providing information about products and services that may be of benefit to the member.
• Assessing member/customer needs while building, maintaining, and expanding mutually beneficial relationships by recommending products and services.
• Working as a team with co-workers and contributing to team efforts by accomplishing related tasks as needed.

Requirements

Prior work experience in a financial institution required. Customer service or Episys software experience is preferred.