Relationship Coach

SwimRVA; Richmond (VA); On-site; USD 20,000 - 22,000; Part time

Benefits offered by this job

Free employee facility membership

25% off program fees

Paid on-the-job training and certs

Job summary

SwimRVA in Richmond, VA is seeking energetic Relationship Coaches to warmly welcome members and guests, check them in, and deliver outstanding customer service. You’ll help with registrations, promote programs, and build lasting relationships in a team-focused environment.

Starting pay is $14.25/hour for part-time roles, with evening and weekend availability. Training and certifications are provided, including first aid/cpr and ASA instructor courses.

Qualifications

• A positive attitude and strong work ethic.
• Friendly, dependable, organized, and customer-focused.
• Excellent communication and multitasking skills.
• A passion for helping people and solving problems.
• Ability to lift up to 30 lbs and assist with event setup.
• Availability primarily during evenings and weekends.

Responsibilities

• Welcome and check in members, guests, and participants
• Deliver exceptional customer service with a smile
• Answer calls, assist with registrations, and promote programs
• Build relationships and create memorable experiences
• Help with member engagement, outreach, and administrative tasks
• Support special events and activities

Skills

Positive attitude

Excellent communication

Customer-focused

Multitasking

Problem-solving

Job description

• Location 3700 Cogbill Rd,Richmond, VA, 23234,United States
• Base Pay $14.25 - $16.00 / Hour
• Job Category Customer Service, Member Service
• Employee Type PT Non-Exempt

Contact information

• Phone [phone]

Description

Love people? Bring positive energy wherever you go? Want a job that makes a difference? We want YOU!

SwimRVA is looking for energetic, friendly, and enthusiastic Relationship Coaches to help create amazing experiences for our members and guests! As the first smile people see and the last friendly face on their way out, you'll play a key role in making everyone feel welcome, connected, and part of the SwimRVA family.

We're looking for positive, dependable team players who love helping others, building relationships, and delivering outstanding customer service. Join a growing organization where you can develop new skills, have fun, and help us change lives through aquatics!

What You'll Do

Welcome and check in members, guests, and participants

Deliver exceptional customer service with a smile

Answer calls, assist with registrations, and promote programs

Build relationships and create memorable experiences

Help with member engagement, outreach, and administrative tasks

Support special events and activities

What We're Looking For

A positive attitude and strong work ethic

Friendly, dependable, organized, and customer-focused

Excellent communication and multitasking skills

A passion for helping people and solving problems

Ability to assist with event setup and lift up to 30 lbs.

Availability primarily during evenings and weekends

Starting pay: $14.25/hour (Part-Time)

Flexible scheduling with evening and weekend shifts

Locations in North Chesterfield, Church Hill, and North Henrico

FREE employee facility membership at multiple locations

25% OFF program fees for your family

Paid on-the-job training and professional certifications

American Red Cross First Aid/CPR/AED and Oxygen certification

Swim School instructor training through the American Swimming Coaches Association

Employee Assistance Program

Summary

Starting salaries are based on levels of expierence.